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1.For Wales
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2 documents match
- Claim or complaint to your private medical insurer (UK)For a policyholder anywhere in the UK whose private medical insurance should pay for treatment. One letter for two moments: a claim for treatment you have had or need, or a challenge to the insurer's refusal or reduction of a claim. It sets out the treatment and the amount, your reasons, recalls the insurer's duty to pay within a reasonable time, and turns into a formal complaint with the eight-week limit and the free Financial Ombudsman Service. Sent by email. Sold blank, to complete by hand, as it holds health data.
- Raising a concern about NHS care (Wales)For a patient in Wales, or someone acting with their consent, who is unhappy with care from a health board, an NHS trust, a GP practice, a dentist or a pharmacy. A written concern under the NHS Wales regulations of 2011 and the Listening to people process, which replaced Putting Things Right for concerns raised from 1 April 2026: it says what happened, what you want done, asks whether redress may be due, and names the Public Services Ombudsman for Wales. Sent by email. Sold blank, to complete by hand, as it holds health data.
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