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5 documents match
- Ask your landlord to return your deposit (Northern Ireland)For a tenant in Northern Ireland who has moved out and is still waiting for the deposit. A letter before claim to the landlord or letting agent: it gives the date the tenancy ended, the deposit and the scheme protecting it — TDS Northern Ireland or myDeposits Northern Ireland — and asks for the deposit back within 14 days, or a written list of any deduction with evidence, saying which deductions you dispute. Next comes the scheme’s free dispute service, then a small claim in the county court (up to £5,000). If the deposit was never protected, report it to the council.
- Report disrepair, damp or mould and ask your landlord for repairs (Northern Ireland)For a private tenant in Northern Ireland whose home needs repairs — damp and mould, a broken boiler, leaks, faulty electrics. The letter reports each problem in writing with dated photos, reminds the landlord of the repairing duties the Private Tenancies (Northern Ireland) Order 2006 sets where the tenancy agreement is silent and of the fitness standard, asks to arrange an inspection within 14 days, and confirms you will keep paying the rent. If nothing happens, the council’s environmental health team can inspect, free.
- Ask the council to inspect a rented home in poor condition (Northern Ireland)For a private tenant in Northern Ireland whose landlord has not dealt with serious problems — damp and mould, no heating, dangerous electrics, vermin. The letter asks the district council’s environmental health team to inspect the home against the fitness standard and take action against the landlord, such as a notice requiring repairs. Many councils take inspection requests online or by phone, free; this letter sets out the problems, the history of your reports and the photos in one place, by post or email.
- Report an unprotected deposit or an unregistered landlord to the council (Northern Ireland)For a private tenant in Northern Ireland whose landlord has broken a rule the district council enforces: a deposit not protected within 28 days, the deposit information not given within 35 days, a deposit of more than one month’s rent, no landlord registration, no tenancy information notice, or no receipt for rent paid in cash. The letter reports it to the council’s environmental health team, which can give the landlord a fixed penalty or prosecute. In Northern Ireland this replaces a court claim for a multiple of the deposit.
- Complaint to the Housing Executive or a housing association about repairs (Northern Ireland)For a tenant of the Northern Ireland Housing Executive or a housing association whose repairs have not been done, or not done properly — damp and mould, leaks, heating. The letter makes a formal complaint, or asks for the final stage of the landlord’s complaints procedure, setting out the problems, when you reported them, the effect on your household and what you want done. Both take complaints online or by phone too, free. After the final stage, the Northern Ireland Public Services Ombudsman can look at it, normally within six months.
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