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- Ask your landlord for the written statement of your occupation contract (Wales)For a contract-holder in Wales who has not received the written statement of their occupation contract, needs a further copy, or received one that leaves out terms the Act requires. A landlord must give the written statement within 14 days of the occupation date (section 31 of the Renting Homes (Wales) Act 2016). If it is late, the landlord owes compensation of a day’s rent for each day from the occupation date, up to two months’ rent (section 35), and cannot give a valid no-fault notice while it is missing. The Welsh Government’s model written statements are free.
- Leaseholder’s request for a summary of service charge costs (England and Wales)For a leaseholder of a flat or house in England or Wales who pays a variable service charge and wants to see how it is spent. Under sections 21 and 22 of the Landlord and Tenant Act 1985 the letter asks the landlord or managing agent for a written summary of the costs for a service charge year and, if you already have a summary or the year-end accounts, for facilities to inspect the accounts, receipts and other supporting documents and take copies. Failing without reasonable excuse to comply is an offence. The Leasehold Advisory Service (LEASE) publishes free model letters.
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