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Your answers:MaltaMoney & Debt Complain, object or appeal Start over

1For Malta

2 What is it about?

Employment6 Housing & renting10 Family, powers of attorney & authorities3 Business3 Consumer9 Money & Debt5 Vehicles3 Data & Privacy1 Not sure, show everything

3 What do you want to do?

End, cancel, notify or demand1 Make an agreement2 Complain, object or appeal1 Record, confirm or prove something1 Not sure, show everything

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Complaint to a bank or financial firm before the Arbiter (Malta)For a customer in Malta with a complaint against a bank, insurer, payment or investment firm: a wrong charge, a refused claim, a transfer gone astray, poor service. The letter is the written complaint the firm must receive first, and asks for a final response within 15 working days. Send it within two years of first knowing of the matter: the Arbiter for Financial Services hears only complaints made to the firm in that time. If the answer does not satisfy you, or none comes, you can then take the complaint to the Arbiter through its online form. Send it by email and keep a copy.

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