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- Cancelling a gym membership or another subscription (Italy)For anyone in Italy who wants to end a subscription – gym, swimming pool, magazine, online service – or stop it renewing: the letter gives notice at expiry, withdraws on the contract’s terms or, if a documented illness or injury prevents you from using the service, asks for termination because performance has become impossible (Articles 1463 and 1464 of the Italian Civil Code). Italy has no specific law on gyms: the contract and the Italian Consumer Code’s rules on unfair terms decide. Many providers state in the contract how to cancel. Send this Italian letter by PEC to the company’s certified address or by registered post with proof of receipt.
- Notice ending a phone, internet or pay-TV contract (Italy)For anyone in Italy who wants to end a landline, mobile, internet or pay-TV contract, even before it expires: the law lets you withdraw at any time, on no more than thirty days’ notice and without costs other than those justified by the operator’s own costs (Article 1(3) of Italian decree-law 7/2007, the «decreto Bersani»). Operators also offer free cancellation channels in the customer area or in their shops; to move to another operator and keep your number, just go to the new one. This Italian letter proves the date: send it by PEC to the operator’s certified address or by registered post with proof of receipt.
- Notice of withdrawal from an online or off-premises purchase (Italy)For a consumer in Italy who bought online, by phone, by mail order or from a doorstep seller and has changed their mind: you withdraw within 14 days without giving reasons (Article 52 of the Italian Consumer Code) and ask for everything you paid back within 14 days. The model form the seller must give you and, for contracts concluded from 19 June 2026, the «Recedere dal contratto qui» button on shopping websites are free and enough on their own. This Italian letter leaves written proof: send it by registered post with proof of receipt (raccomandata A/R) or by PEC to the seller’s certified e-mail address.
- Notice cancelling an insurance policy (Italy)For anyone in Italy who wants to end an insurance policy – home, accident, liability, health – at expiry so that it does not renew tacitly, or to withdraw from a policy lasting more than five years once five years have passed (Article 1899 of the Italian Civil Code). The notice period is the one the policy sets and counts from receipt of the letter. Motor liability insurance, by contrast, needs no notice: it never renews tacitly. Many insurers also accept cancellation free of charge from the customer area or through the agent. Send this Italian letter by PEC to the insurer’s certified address or by registered post with proof of receipt.
- Formal demand to perform and notice of default to a trader (Italy)For a consumer in Italy who paid a trader – a shop, a tradesman, a service company – and did not get what was agreed, or was charged sums not owed: you formally call on the trader in writing to perform within at least 15 days, put it in default (Article 1219 of the Italian Civil Code) and interrupt limitation (Article 2943). You choose whether, once the deadline passes, the contract ends by law (Article 1454) or you will sue for performance. Energy, phone, bank and insurance disputes also have a free sector route. Send this Italian letter by registered post with proof of receipt or by PEC to the trader’s certified address.
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