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- Report of a problem to the municipalityFor street lighting that does not work, potholes, an abandoned vehicle, illegal dumping, noise, a dangerous tree, a missing manhole cover. A report goes further than a phone call, because it is logged with a reference number and has to be answered. Describe the location as precisely as you can and say whether anyone is in danger — that is what determines how quickly it is dealt with.
- Application for reconsideration of a decisionThe general document for when an institution has refused something and you believe the refusal rests on incomplete or mistaken information. The application identifies the decision by number and date, says specifically what in it you dispute, and sets out the new fact or document you are putting forward. It does not replace an appeal and does not stop the time limits for one — if there is a deadline to appeal, watch it separately.
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