Complaint to your insurer about a claim or policy (Ireland)

When to use this document

• ·Your insurer in Ireland refused your claim and you think the refusal is wrong.
• ·The insurance company paid far less than the damage to your car or home cost.
• ·Your health insurer is delaying a claim and stopped answering your calls.
• ·You want to complain formally to your insurer before going to the ombudsman.

What you fill in

The details the document asks for.

• ·Sender
• ·Sender's address
• ·Town and county (e.g. Ennis, Co. Clare; or Dublin 8)
• ·Sender's Eircode
• ·Date
• ·Insurer
• ·Insurer's address
• ·Policy number
• ·Claim number
• ·What the complaint is about
• ·Requested outcome

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