Complaint & Appeal: templates and forms

For challenging a post-parking charge (forfait post-stationnement, FPS) in France, the appeal required before the parking court. It goes to the body named on the payment notice, within a month of its notification; many offer a free form, online or to print, that you can use instead of this letter. The letter, sent by the registered keeper, gives the notice, the chosen ground (parking paid, vehicle sold, plates stolen, special rate, mistake), the explanation and the enclosures. Sent by registered post with proof of receipt. In French.

For a buyer in France of a new or second-hand item, from a business or a private seller, who discovers after the sale a serious defect that was not visible: a used car, an appliance, furniture. You rely on the guarantee against hidden defects (Article 1641 onwards of the French Civil Code) and choose between a refund against return of the item and a price reduction. Court action must be brought within two years of discovering the defect. In French, to send by registered post with proof of receipt.

For a member of a French mutual, insurer or provident institution who has not received the expected reimbursement from their complémentaire santé. Check your online member area first, often the quickest. In French, the letter identifies the contract, the care and the amount expected, records the steps already taken and names the mediator in the contract, free, to be approached within a year of the written complaint. Sold blank, to complete by hand, as it holds health data. Sent by registered post to keep proof.

For an insured person whose care was not reimbursed, or wrongly, by the French local health insurance fund (CPAM) in mainland France, or by the general social security fund (CGSS) in the overseas departments other than Mayotte. The free route comes first: the messaging service of the ameli account. In French, the letter is for when a posted complaint is better: it identifies the care, the dispute and the request, and names the fund's mediator and then the amicable appeals committee. The social security number is written by hand. Sold blank, as it holds health data.