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- Withdrawal form for an online or distance purchase (Romania)The notice by which a consumer in Romania withdraws from an online, phone or off-premises purchase within 14 days — 30 if the contract was made during an unsolicited visit to the home or on an excursion organised by the trader — without giving a reason (Emergency Ordinance no. 34/2014). It identifies the product and the order, asks for every payment — standard delivery included — to be refunded within 14 days to the account given, and announces the return of the goods. It follows the content of the model in the ordinance's annex.
- Demand for a price reduction or a refund for a faulty product (Romania)The demand in which a consumer in Romania, after the product was not repaired or replaced in time or the fault came back, asks for a proportionate price reduction or for the contract to be ended and the money refunded, under Emergency Ordinance no. 140/2021. It refers to the earlier complaint, says why this step is taken, states the sum and the account, and notes that the return is at the seller's expense.
- Cancelling a phone, internet or TV contract (Romania)The notice by which a consumer in Romania ends a contract with a phone, internet or TV provider and, if needed, complains about the service. It cites the rules that protect them: an initial term of at most 24 months, termination at any time after it with at most a month's notice, and termination without cost when the provider changes the contract unilaterally. It announces the return of the equipment and asks for confirmation.
- Cancelling a subscription for services (Romania)The notice by which a consumer in Romania ends a subscription — a gym, an online platform, a course, any recurring service: the contract, the notice period and end date, stopping automatic debits, and a refund of payments made in advance for the time after it ends. It notes that a term allowing no way out, or imposing disproportionate penalties, may be unfair (Law no. 193/2000).
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