Cancelling a standing order or direct debit (Cyprus)
Published byDocMuse
This document is in Greek
The PDF you download is in Greek — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.
A written cancellation, sent to a bank in Cyprus, of a standing order or a direct debit from your account. It names the account, the payee and the mandate or reference number, asks that nothing be debited from the date you set and that the cancellation be confirmed in writing, and is copied to the payee, because a direct debit mandate is cancelled with the payee too. An authorised direct debit can be refunded if asked within 8 weeks, and an unauthorised one within 13 months.
What you fill in
The details the document asks for.
- City
- Date
- Customer
- Customer's address
- Bank
- Bank's address
- Customer's identity card or ARC number
- Account number
- Type of order (standing order or direct debit)
- Payee
- Address of the person receiving the money
- Payee or payment reference
- Effective date
Preview
This document is produced for you. Your answers are typed into it and the finished PDF is yours to keep.
Common questions
- Who is a direct debit cancellation sent to in Cyprus, the bank or the payee?
- Both. You gave the direct debit mandate to the payee, a telecoms company for instance, so it is cancelled with the payee, and the bank is told so that it stops paying. A standing order, by contrast, is your own instruction to the bank and is cancelled with the bank alone. Under the Payment Services Directive the cancellation must reach the bank by the end of the business day before the debit, so send it in good time.
- Can money taken by direct debit in Cyprus be refunded?
- Yes. For an authorised direct debit you can ask the bank for a refund within 8 weeks of the debit, without giving a reason. If the debit was not authorised, for instance it was taken after the mandate was cancelled, the limit is 13 months, but tell the bank as soon as you notice it. A refund does not cancel any debt you owe the payee.
- Does cancelling a standing order in Cyprus also end the contract with the supplier?
- No. Cancelling stops only the way of paying; the contract with the supplier, for electricity, phone, insurance or a gym, carries on, and whatever is owed is still owed. To end the contract, send a separate notice of termination under its terms. If you are only changing how you pay, tell the supplier, so it does not treat you as late.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
Related documents
- Request to close a bank account (Cyprus)
A written request from the account holder to a bank in Cyprus to end the account agreement and close a bank account. It gives the account's IBAN, the closing date and the account the balance goes to, and asks the bank to cancel the cards and end standing orders and direct debits, refund prepaid fees pro rata and confirm the closure in writing. The Payment Services Directive, in force in Cyprus through Law 31(I)/2018, lets a consumer end the agreement at any time, with at most one month's notice.
- Final demand for payment before legal action (Cyprus)
A creditor's last written demand in Cyprus to a debtor who has not paid, before a claim in the District Court. It states the sum in figures and words, what it is for, the document behind it and the due date, with the documents attached, gives a number of days to pay into a bank account, asks for a written reply within 14 days, as the Civil Procedure Rules require before a claim for a sum of money, leaves room for a written instalment agreement and warns of legal action with interest and costs. In Cyprus a demand is a letter: it is sent by registered post or by hand against a signature.
- Settlement agreement (Cyprus)
An agreement by which two people in Cyprus finally settle a dispute or claim, without going to court or by ending a pending action: it describes the dispute, what each side accepts, who pays whom, how much and on what schedule, and what happens if a payment is late. Once the terms are met each side releases the other from the dispute, with no admission of liability, and the terms stay confidential. It is governed by the Contract Law, Cap. 149, and since 2026 needs no stamp duty.
- Acknowledgement of debt and repayment undertaking (Cyprus)
A written statement by which a debtor in Cyprus acknowledges owing a creditor a set sum, and what for, and undertakes to repay it on a schedule with a final date. The creditor accepts it by signing and takes no legal action while the schedule is kept; if two instalments are missed, the whole balance falls due at once. A contract claim is time-barred after six years, and the debtor's written acknowledgement interrupts limitation, which starts running again. No stamp duty is payable.
- Loan agreement between private individuals (Cyprus)
A written agreement for a loan of money between private individuals in Cyprus — relatives, friends, acquaintances: both parties with their identity card or ARC numbers, the sum in figures and words, how and when it is paid out, the repayment schedule, the interest or an agreement that the loan is interest-free, and what happens on late payment. You set the rate, within the limit of article 314A of the Criminal Code. Signed, and with the bank's record of the transfer, it proves the claim in the District Court. Since 2026 it needs no stamp duty.
- Receipt for money paid between private individuals (Cyprus)
A receipt by which a private individual in Cyprus confirms receiving money from another: the sum in figures and words, what it is for, the date and method of payment, and whether it settles the whole debt or is a payment on account, with the balance left. Useful for repaying a loan, returning a deposit, selling an item or any cash payment, which otherwise leaves no trace. It is signed by the person receiving the money, and since 2026 needs no stamp duty.