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Request this documentComplaint to a supplementary health insurer about a reimbursement (France)
France · in French
For a member of a French mutual, insurer or provident institution who has not received the expected reimbursement from their complémentaire santé. Check your online member area first, often the quickest. In French, the letter identifies the contract, the care and the amount expected, records the steps already taken and names the mediator in the contract, free, to be approached within a year of the written complaint. Sold blank, to complete by hand, as it holds health data. Sent by registered post to keep proof.
Complaint to the CPAM about a reimbursement of care (France)
France · in French
For an insured person whose care was not reimbursed, or wrongly, by the French local health insurance fund (CPAM) in mainland France, or by the general social security fund (CGSS) in the overseas departments other than Mayotte. The free route comes first: the messaging service of the ameli account. In French, the letter is for when a posted complaint is better: it identifies the care, the dispute and the request, and names the fund's mediator and then the amicable appeals committee. The social security number is written by hand. Sold blank, as it holds health data.