Request to inspect receipts, and objections to a service-charge statement (Austria)

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This document is in German

The PDF you download is in German — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.

The letter to an Austrian landlord or property manager when the annual statement of Betriebskosten (service charges) raises questions: it asks to inspect the invoices, contracts and the split between flats, lists the items you dispute now, asks for a corrected statement and pays any disputed balance only under reservation. Where the Austrian Tenancy Act (MRG) applies in full, the statement is due by 30 June and the receipts must be open to inspection (§ 21 Abs 3 MRG). In German.

What you fill in

The details the document asks for.

  • Tenant (name with any academic degree)
  • Tenant's address
  • Landlord (name with any academic degree, or the company name)
  • Landlord's postal address (street, then postcode and town on the next line)
  • City
  • Date
  • Address of the flat (with staircase and door number)
  • Date of the contract
  • Billing period of the statement
  • Date of the service-charge statement
  • Date received
  • Does § 21 MRG apply (the Austrian Tenancy Act in full), or only the lease?
  • Items disputed, and why

Preview

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Common questions

By when must a landlord in Austria account for the Betriebskosten?
Where the Austrian Tenancy Act applies in full, the landlord accounts for a calendar year's service charges and public levies by 30 June of the following year, displays the statement in the building and gives the main tenants reasonable access to the receipts (§ 21 Abs 3 MRG); electronic records will do if access to them is equivalent. If § 21 MRG does not apply to your tenancy, look at what the lease says about the statement.
How does a tenant in Austria check a Betriebskosten statement?
Compare each item with the previous year, the allocation key and your floor area, and look at the invoices — that is what inspecting the receipts is for. This letter asks for that inspection and records what you dispute now. Where the Austrian Tenancy Act applies in full, the statement can be reviewed on application by the Schlichtungsstelle, where there is one, or the district court (§ 37 Abs 1 MRG); tenants' associations and the Chamber of Labour help with checking.
Must a tenant in Austria pay a Betriebskosten balance that the tenant disputes?
Service charges are part of the rent under the Austrian Tenancy Act (§ 15 MRG). Not paying a balance builds arrears, which can lead to notice to quit (§ 30 Abs 2 Z 1 MRG). So it is safer to pay the disputed part under an express reservation to reclaim it, and to claim it back if the statement proves wrong; the letter makes that reservation.

How you can sign this document

  • Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
  • Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked

DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.

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