Consumer: templates and forms
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Request this documentFormal demand to a company with an invitation to negotiate (Spain)
Why it matches: A repair job at home was done badly and the firm will not come back to fix it.
Spain · in Spanish
For a consumer in Spain whose contract a company is not honouring (a service badly done, a wrongful charge, a refund that never comes) and who wants to demand it before going to court. The letter describes the breach, requires the company to perform and, in the same letter, invites it to negotiate for thirty days: the prior attempt to negotiate that Spanish Organic Law 1/2025 has required since 3 April 2025 before a claim can be filed. Send it by burofax with certified content, which proves what was sent and when. In Spanish.
Cancelling a gym or other subscription: loi Chatel or legitimate reason (France)
Why it matches: A move or the loss of your job means you want to leave your gym for a reason your contract allows.
France · in French
For a subscriber to a gym, magazine, streaming service or club in France who wants to stop. As you choose: cancellation at the end of the term with the contract's notice; free cancellation at any time when the business did not remind you, one to three months before the end of the term, of your right not to renew (the loi Chatel, Article L. 215-1 of the French Consumer Code); or cancellation for a legitimate reason the contract provides for. For a subscription taken out online, the 'cancel' button is often quicker. In French, to send by registered post with proof of receipt.
Notice ending a subscription or gym membership (Poland)
Why it matches: The provider keeps taking money from your card even though you want to quit.
Poland · in Polish
Notice ending a contract for an ongoing service in Poland — a gym or pool membership, a course, a subscription, a service plan: the contract and customer numbers, the service, how it ends to underline — with the contract's notice period, immediately for important reasons, or without notice for an open-ended contract that sets none — withdrawal of consent to recurring payments, and a demand to refund fees taken in advance. It relies on rules the terms and conditions cannot exclude.
Receipt for equipment taken in for repair (Poland)
Poland · in Polish
A record of taking in a phone, computer, bike or appliance for repair, issued to the customer by the workshop or drawn up by the customer for the workshop to sign: the job number, the workshop's and customer's details, the item with its serial number, accessories, visible condition, the fault reported, the estimated cost and time, and a rule that more expensive work needs the customer's consent. At collection it proves the condition the item was left in.