Complaint & Appeal: templates and forms
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Complaint to the Commission for Personal Data Protection (Bulgaria)
Why it matches: You asked an organisation to delete or show you your data and it refused without good reason.
Bulgaria · in Bulgarian
The step to take when a controller has not answered your request or has refused it without good reason. The order is the same as in consumer disputes: first a request to the organisation, then a complaint to the commission with a copy of the correspondence attached. A complaint with no prior request is usually sent back, because there is no refusal to examine.
Request for a refund for a service not performed (Bulgaria)
Why it matches: Your trip was cancelled or the course you paid for never started, and you want your money returned.
Bulgaria · in Bulgarian
You paid in advance and the service was never performed — a trip cancelled, a tradesman who never came, a course that never started. The request states what was paid, when and for what, establishes that the service was not provided, and sets a period for the money to be returned. Attach the proof of payment: without it the argument turns into whether there was a payment at all.
Objection to processing for direct marketing (Bulgaria)
Bulgaria · in Bulgarian
Marketing calls, messages and letters stop on an objection under Article 21 of the General Data Protection Regulation. Unlike the other rights, there is no balancing here and no exceptions: on an objection to direct marketing, processing for that purpose ends. The document lists the channels separately, because unsubscribing from the newsletter does not stop the phone calls.