Objection to processing for direct marketing

Published byDocMuse

This document is in Bulgarian

The PDF you download is in Bulgarian — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.

Marketing calls, messages and letters stop on an objection under Article 21 of the General Data Protection Regulation. Unlike the other rights, there is no balancing here and no exceptions: on an objection to direct marketing, processing for that purpose ends. The document lists the channels separately, because unsubscribing from the newsletter does not stop the phone calls.

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Common questions

Can they weigh up whether to accept the objection?
No. With direct marketing there is no balancing — processing for that purpose ends. That is what sets it apart from the other objections, where interests are weighed.
I unsubscribed from the newsletter and they still ring me. Why?
Because the channels are kept separately. Unsubscribing from email does not stop phone calls and letters. That is why the objection lists the channels expressly and covers all of them at once.
Will their partners stop as well?
Only if the controller tells them, which is why the request asks for that expressly. Your data have often been passed to third parties who have no way of knowing about your objection unless someone tells them.
Do I have to stop being their customer?
The objection does not end the contract and does not stop messages about the service itself — bills, disconnection notices, changes to terms. It stops advertising messages only.

How you can sign this document

  • Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
  • Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked

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