Objection to an electricity or gas price change (Austria)
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This document is in German
The PDF you download is in German — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.
E-Control, Austria's energy regulator, offers a free model letter for this. This document is your own objection to a price or terms change announced by your electricity or gas supplier in Austria. For electricity, households can object within four weeks of receiving the notice, free and whatever the binding period (§ 21 of Austria's Electricity Act, ElWG); the contract then ends after the statutory period, on the old terms until then. Outside a binding period you can also give two weeks' notice (§ 24 ElWG). Gas is governed by the GWG 2011. With customer number, metering point and a request to confirm the end date. In German.
What you fill in
The details the document asks for.
- Customer
- Customer's address
- Electricity or gas company (supplier or network operator)
- Postal address of the electricity or gas company
- City
- Date
- Client number
- Metering point number (shown on the bill)
- Electricity or natural gas
- Supply address (where the energy is used)
- Date of the price change notice
- Date the price change notice was received
- Price change takes effect on
- What happens after the objection
Preview
This document is produced for you. Your answers are typed into it and the finished PDF is yours to keep.
Common questions
- Is there a free model letter in Austria for objecting to an electricity or gas price rise?
- Yes. E-Control, Austria's energy regulator, offers free model letters on its website, including one for objecting to an electricity or gas price change. This document is your own letter for it: with customer number, metering point, the date of the notice and when it reached you, your choice of what happens next, and a request to confirm the end of the contract. Sign it and send it by registered post, so that you can prove it arrived in time.
- By when can an electricity price rise in Austria be objected to?
- Within four weeks of receiving the notice (§ 21 ElWG). The supplier must announce the change in writing, by the agreed channel, at least a month ahead. The objection is free and possible whatever the binding period; the contract then ends on the old terms at the end of the month following three months from the change taking effect, unless you give notice or switch earlier. Send the objection so that it arrives in time.
- What applies in Austria when the gas price goes up?
- For natural gas, the Gas Act 2011 (GWG 2011) governs price changes and the customer's objection; the deadline for your objection is usually stated in your supplier's notice. Act as early as possible and send the objection so that it arrives within that period. Independently of that, households can end a gas supply contract outside an agreed binding period on two weeks' notice; the supplier needs eight weeks.
- How quickly can an electricity or gas supplier be changed in Austria?
- Households can end their supply contract on two weeks' notice without being tied to a set date; the supplier needs eight weeks (§ 24 ElWG, and the GWG 2011 for gas). For electricity, an agreed binding period can delay the notice at most until the end of the first contract year (§ 24 ElWG). Usually the new supplier handles the notice and the switch for you. The objection ensures that the old terms apply until the contract ends.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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