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For a consumer in Scotland whose order from an online or high-street trader has not arrived. Under section 28 of the Consumer Rights Act 2015 the trader must deliver within the agreed time or, if none was agreed, within 30 days, and the goods stay at its risk until you have them (section 29), so a parcel lost in transit is its problem. The letter gives a final 14 days to deliver, after which the contract ends and a full refund is due; it is also a letter before action, with simple procedure in the sheriff court as the next step. Send it by email and by first class post.

For a patient or service user in Northern Ireland, or someone complaining with their consent, unhappy with care from a GP practice, a dentist, a hospital or another health and social care service. A formal complaint to the trust or practice under the complaints procedure every HSC organisation has followed since 1 January 2026: it says what happened and what you want done, asks for an answer within the procedure's time limits and names the Northern Ireland Public Services Ombudsman as the next step. The Patient and Client Council helps free. Sent by email. Sold blank, as it holds health data.

For someone in Scotland who needs another person to act for them in one matter only — selling a car, signing a contract, dealing with a bank account or a property sale while they are abroad. The power names the matter, what the attorney may sign and when it ends, and is signed before one witness so that it is self-proving. Like every power that is not a registered continuing power, it has no effect while you are incapable (Adults with Incapacity (Scotland) Act 2000, s 18). If a letter of authority or the organisation’s own free form will do, use that first.

For a client and a self-employed consultant or freelancer in England and Wales, working on their own account or through their own limited company. The agreement covers the services, fees and invoices, expenses, the right to send a substitute, who owns the work, confidentiality, liability, ending the contract and the off-payroll working rules (IR35) for medium and large clients. Its wording does not decide employment or tax status, which follows how the work is actually done, so each party should take advice if the status is unclear.

For a consumer whose order from an online or high-street trader has not arrived. Under section 28 of the Consumer Rights Act 2015 the trader must deliver within the agreed time or, if none was agreed, within 30 days, and the goods stay at its risk until you have them (section 29), so a parcel lost in transit is its problem. The letter gives a final 14 days to deliver, after which the contract ends and a full refund is due. Send it by email and by first class post.

For a business in England and Wales that provides services to another business: consultancy, design, maintenance, marketing or IT support. The agreement sets out the services, the fees, invoicing and payment within an agreed period, who owns the work produced, confidentiality, data protection, a cap on liability, notice to end it and the law of England and Wales. Late payment carries statutory interest. Both businesses sign. For an individual freelancer, the freelance consultancy agreement fits better.

For a pregnant employee in England, Wales or Scotland: the written notice of your pregnancy, the expected week of childbirth, the date you want your maternity leave to start and the date for Statutory Maternity Pay, given by the end of the 15th week before the expected week, with your MAT B1 certificate enclosed or to follow. It asks your employer to confirm in writing, within 28 days, when your leave ends and what you will be paid. GOV.UK explains maternity pay and leave free. Hand it in and email it.

For someone who needs another person to act for them in one matter only — selling a car, signing a contract, dealing with a bank account or a property sale while they are abroad. A deed (Powers of Attorney Act 1971, s 1) that names the matter, what the attorney may sign and when the power ends, signed in front of a witness. If a letter of authority or the organisation’s own free form will do, use that first.

For a contract-holder in Wales who rents from a private landlord on a periodic standard occupation contract and wants to move out. Under sections 168 and 169 of the Renting Homes (Wales) Act 2016 you give the landlord written notice of the date you will give up possession, at least four weeks after the day the landlord receives it — not England’s two months. The contract ends on that date if you leave by then. The notice asks for a check-out and the return of your deposit and gives your new address. Send it first class with a free certificate of posting, and by email too.

For an employer and an employee in England, Wales or Scotland who agree that the employee will work partly or wholly from home: a signed variation of the contract setting out the pattern of days, the start date, equipment, any contribution to costs, workstation safety, data security, an optional trial period and how the arrangement can be reviewed or ended. Everything else in the contract stays the same. Signed by both; each keeps a copy.

For an employer in England, Wales or Scotland taking someone on for a set period — maternity cover, a season, a project: a contract with an end date that is also the written statement of particulars the law requires on or before the first day. It includes the protection of the Fixed-term Employees Regulations 2002, the four-year rule for successive contracts and early termination by notice. Each party should take advice before signing. Signed by both; each keeps a copy.

For a private tenant in England who wants to move out. Since 1 May 2026 every private assured tenancy is periodic, and a tenant ends it by written notice to quit of at least two months, unless the landlord agrees in writing to a shorter period. The notice gives your end date, with a saving clause that moves it to the first valid date if needed, can ask the landlord to agree an earlier date, asks for a check-out and the return of your deposit, and gives your forwarding address. Send it first class with a free certificate of posting, and by email too.

Your request to the German tax office (Finanzamt) to extend the deadline for an income tax, VAT or other tax return under § 109 of the German Fiscal Code (AO) — because of illness, missing papers or a move, for example. For 2025 returns filed without an adviser, the deadline was 31 July 2026. The letter gives the return, the year, the current and the requested deadline and the reason, and asks in the alternative for a backdated extension, so that no late-filing surcharge of at least €25 a month is charged. In German, to post, fax or send through ELSTER.

Marketing calls, messages and letters stop on an objection under Article 21 of the General Data Protection Regulation. Unlike the other rights, there is no balancing here and no exceptions: on an objection to direct marketing, processing for that purpose ends. The document lists the channels separately, because unsubscribing from the newsletter does not stop the phone calls.

The agreement by which the main tenant of a flat in Germany sublets a room in the shared flat (WG): the room and shared use of kitchen and bathroom, rent with a flat-rate charge for utilities, the deposit under § 551 of the German Civil Code (BGB), house rules and notice. It records the landlord's permission to sublet (§ 540 BGB) and sets the notice period by whether the room is furnished and the main tenant lives in the flat — then notice by the 15th takes effect at the end of that month. Open-ended or with an end date, for a semester for instance. In German, to print and sign.

A contract between two businesses in Austria for ongoing or one-off services — consulting, IT support, bookkeeping, marketing — where careful performance is owed rather than a particular result. It covers the scope, independent performance, term and notice to the end of a month, the fee with an invoice under § 11 of the Austrian VAT Act (UStG 1994) and the late-payment rules of §§ 456 and 458 of the Austrian Business Code (UGB), re-performance, confidentiality, data protection, rights in work results and liability. Both parties are named with their FN and UID numbers. In German.

The agreement by which the main tenant of a flat in Austria sublets a room in the shared flat: the room and shared use of kitchen and bathroom, rent with a flat-rate charge for costs, the deposit under § 16b of the Austrian Tenancy Act (MRG), house rules and notice. It asks how far the MRG applies, because the subtenant's protection turns on it: under full or partial application the main tenant too can end the sublease only through the court, with the ground of § 30 Abs 2 Z 12 MRG, and under full application the sublet rent is capped (§ 26 MRG). Open-ended or with an end date. In German, to print and sign.

A contract between two businesses in Germany for ongoing or one-off services — consulting, IT support, marketing, bookkeeping, agency work — where the provider owes careful performance rather than a particular result (a Dienstvertrag under §§ 611 ff. of the German Civil Code, BGB). It covers the scope and what lies outside it, independent performance, term and notice, the fee with a payment deadline and the statutory consequences of late payment, re-performance, confidentiality, a data processing agreement under Art. 28 GDPR, rights in work results and a liability cap. In German.

For a business or individual giving an assignment to a self-employed worker in Italy, with or without a VAT number: an Italian contract covering scope, the worker's freedom to organise time and place, duration, fee, payment within 60 days at most, withdrawal on fair notice and changes only in writing, as the Italian Self-Employment Act (Law 81/2017) requires. For a worker without a VAT number it refers to the occasional-work receipt and withholding tax. Withdrawal is specifically approved (art. 1341 of the Civil Code). Signed in two copies or digitally.

The contract between an Austrian GmbH or FlexCo and its managing director, separate from the appointment by the shareholders: duties and standard of care (§ 25 of the Austrian Limited Liability Companies Act, GmbHG), scope of the work, gross monthly salary paid 14 or 12 times a year, variable pay, leave, competition and confidentiality, term and notice. Whether the director is insured under the ASVG or the GSVG depends not on the contract's label but on the shareholding and actual influence (§ 539a ASVG); the contract records the shareholding. Removal ends the office, not the contract (§ 16 GmbHG). In German.

A lease of a furnished room in a flat in Germany that the landlord lives in — whether as owner or as a tenant with permission to sublet — with shared use of kitchen and bathroom. Under § 549(2) no. 2 of the German Civil Code (BGB) such a room has only limited tenant protection: no rent cap, no rent-increase rules, and notice by either side by the 15th to the end of the month, without a reason. With an inventory of the furniture, a flat-rate charge for utilities, the deposit under § 551 BGB, house rules and an optional end date. In German, to print and sign.

A free service contract under § 4(4) of the Austrian General Social Insurance Act (ASVG) for people who provide services to a client over a period without being bound to working hours, a place of work or instructions. It contains every particular of the written statement (Dienstzettel) required by § 1164a ABGB, so no separate statement is needed: start and term, an optional probation month, the notice periods of four and six weeks in force since 1 January 2026, the work, pay with due date and method, the social insurance carrier, the severance fund and any applicable collective agreement. In German.

For a former keeper in the UK who sold or passed on a vehicle but is still shown on DVLA's record and is getting reminders, a late licensing penalty or fines for it. If you still have the log book (V5C), tell DVLA first with GOV.UK's free online service, which updates the record at once. The letter is for what that cannot fix: it gives the date and time of the sale and the new keeper's details, says how DVLA was told, and asks DVLA to correct its record and stop action for the time after the sale. Sent first class to the address on DVLA's letter.

A Cypriot lease of a home between private individuals for a fixed term: the property, the rent and how it is adjusted, the deposit, bills, each side's duties and the move-in and move-out records. It gives the tenant a break clause after a minimum period, which the law otherwise does not, sets out the 21-day written notice for unpaid rent, and records whether the home falls under the Rent Control Law of 1983, which makes a tenant who stays on after the term a statutory tenant. Since 1 January 2026 a lease no longer needs stamping.