DocMuse is a private, paid service run by The Muse Technology EOOD (Bulgaria). It is not a UK government website and is not connected with GOV.UK, HM Courts & Tribunals Service or any other public body. It is not a law firm and is not regulated by the Solicitors Regulation Authority or any other legal regulator, so the Legal Ombudsman cannot consider complaints about it; its documents are not legal advice.
Business-to-business services agreement (England and Wales)
England and Wales · in English
€2.00Fill it in online free — pay only to download
21 questions · about 9 min
Made for use in England and Wales
Fill in the form
Your answers stay on this device for 7 days, or until you clear them.
- Instant download after payment
- Backup link emailed to you
- No account needed
For a business in England and Wales that provides services to another business: consultancy, design, maintenance, marketing or IT support. The agreement sets out the services, the fees, invoicing and payment within an agreed period, who owns the work produced, confidentiality, data protection, a cap on liability, notice to end it and the law of England and Wales. Late payment carries statutory interest. Both businesses sign. For an individual freelancer, the freelance consultancy agreement fits better.
- Made for use in England and Wales
- Last updated October 28, 2026
- Document in English
Where a UK document reproduces the words of legislation or of a government publication — UK, Scottish or Northern Irish — it contains public sector information licensed under the Open Government Licence v3.0.
Published byDocMuse
When to use this document
- Your business in England or Wales is supplying services to another company and wants written terms.
- A client wants work to start next week and you want the scope, fees and payment terms agreed first.
- You buy services from another business and want a cap on liability and a notice period on paper.
- You want a straightforward services contract between two businesses that says who owns the work.
What you fill in
The details the document asks for.
- Date
- Supplier's name (a company's registered name, or the owner's own name and any trading name)
- Supplier's company number, if a company
- Supplier's address (number and street)
- Town or city
- Supplier's postcode
- Customer's name (business or person)
- Customer's company number, if a company
- Customer's address (number and street)
- Customer's postcode
- Start date
- When the supplier invoices (for example monthly in arrears)
- Payment term (days)
- Who owns the work produced for the customer
- Cap on each party's liability (for example the fees paid in the last 12 months)
- Notice period
- Services
- Deliverables, deadlines and timetable
- Fees, in pounds, and how they are worked out
- Person signing for the supplier (name and position)
- Person signing for the customer (name and position)
Common questions
- Does a services contract between businesses have to be in writing in England and Wales?
- No: a services contract can be made orally, by email or by conduct. Writing it down settles what was agreed about price, payment, ownership of the work and ending the contract, and gives a court terms to read if things go wrong. Where nothing is agreed, the law implies terms, such as reasonable care and skill (section 13 of the Supply of Goods and Services Act 1982).
- Can a business limit its liability in a services agreement in England and Wales?
- Yes, within limits. Liability for death or personal injury caused by negligence cannot be excluded, nor liability for fraud. Under the Unfair Contract Terms Act 1977, a term excluding or limiting liability for other loss caused by negligence must be reasonable, and so must any exclusion or limit in one business's written standard terms. A cap tied to the fees or to insurance cover is a common choice.
- What payment terms can businesses agree in the UK, and what if a customer pays late?
- Businesses can agree their own payment period. If a payment is late and the contract gives no adequate remedy of its own, the supplier can claim statutory interest at 8% a year above the Bank of England reference rate and a fixed sum of £40, £70 or £100 per invoice under the Late Payment of Commercial Debts (Interest) Act 1998. A bill to cap payment periods was not law on 28 October 2026.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
Related documents
- Freelance consultancy agreement (England and Wales)
For a client and a self-employed consultant or freelancer in England and Wales, working on their own account or through their own limited company. The agreement covers the services, fees and invoices, expenses, the right to send a substitute, who owns the work, confidentiality, liability, ending the contract and the off-payroll working rules (IR35) for medium and large clients. Its wording does not decide employment or tax status, which follows how the work is actually done, so each party should take advice if the status is unclear.
- Mutual non-disclosure agreement (England and Wales)
For two businesses or individuals in England and Wales about to share confidential information before a deal, a joint project, an investment or a supplier relationship. Each party agrees to keep the other's information confidential, use it only for the stated purpose, share it only with people who need to know it, and return or destroy it on request, for the number of years chosen. It keeps the usual exceptions and allows reports to the police and protected disclosures. Governed by the law of England and Wales.
- Notice terminating a business contract (England and Wales)
For a business in England and Wales ending a contract with a supplier, customer or other business, either on the notice the contract allows or because the other side has seriously broken it. The letter identifies the contract and the clause relied on, gives the end date, describes any breach, and records that payments due and surviving terms continue. Follow the contract's notices clause on address, method and timing, and keep proof of delivery. Ending a contract for a breach that is not serious enough can itself be a breach, so take advice if unsure.
- Agreement changing a contract of employment for hybrid or home working (Great Britain)
For an employer and an employee in England, Wales or Scotland who agree that the employee will work partly or wholly from home: a signed variation of the contract setting out the pattern of days, the start date, equipment, any contribution to costs, workstation safety, data security, an optional trial period and how the arrangement can be reviewed or ended. Everything else in the contract stays the same. Signed by both; each keeps a copy.
- Letter before claim to a company for an unpaid invoice (England and Wales)
For a business in England and Wales owed money by a company or LLP that has not paid an invoice. Following the Practice Direction on Pre-Action Conduct, it sets out the debt, claims statutory interest at 8% above the Bank of England reference rate and the fixed sum of £40, £70 or £100 under the Late Payment Act (or the interest your contract sets), gives 14 days to pay or dispute, and warns of a County Court claim. It is not for a debtor who is a sole trader or other individual: the Pre-Action Protocol for Debt Claims applies to them, with 30 days.
- Directors' resolution appointing a new director, with consent to act (UK)
For the board of a private limited company in the UK appointing a new director. The directors' written resolution records the appointment, the date it takes effect and who will notify Companies House, and the new director signs a consent to act. Since 18 November 2025 a new director must first verify their identity with Companies House and give the company their personal code; the company files the appointment on form AP01, online, within 14 days. The company keeps this record in its books.