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Request for a statement of your workplace or personal pension (Great Britain)
England, Scotland and Wales · in English
€2.00Fill it in online free — pay only to download
14 questions · about 6 min
Made for use in England, Scotland and Wales
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For anyone in England, Wales or Scotland with a workplace or personal pension who wants to know what it is worth, or has lost touch with the scheme after moving house or changing job. A letter to the scheme administrator or provider asking for a statement of your benefits under the pension disclosure regulations of 2013 — the value built up, any transfer value and the date you can take it — and updating your address. Posted first class. Find a lost scheme's contact details free with the Pension Tracing Service on GOV.UK.
- Made for use in England, Scotland and Wales
- Last updated October 28, 2026
- Document in English
Where a UK document reproduces the words of legislation or of a government publication — UK, Scottish or Northern Irish — it contains public sector information licensed under the Open Government Licence v3.0.
Published byDocMuse
When to use this document
- You have an old workplace pension from a previous job in England, Wales or Scotland and want to know what it is worth.
- You moved house and the pension provider still writes to your old address.
- You are getting close to retirement and want a statement of your benefits.
- You are thinking of moving your pension and need its transfer value.
What you fill in
The details the document asks for.
- Sender
- Sender's address
- Town or city
- Sender's postcode
- Date
- Provider
- Provider's address
- Recipient's postcode
- Name of the pension scheme or plan
- Policy number
- National Insurance number
- Date of birth
- Information requested
Common questions
- How do I find a pension I have lost track of?
- Use the free Pension Tracing Service on GOV.UK: from an employer's or provider's name it gives you the contact details of the scheme. MoneyHelper, the free government-backed guidance service, can help too. For the State Pension, GOV.UK's free 'Check your State Pension forecast' shows what you may get and when. Once you have the scheme's address, this letter asks it for a statement and gives it your current address.
- Does my pension scheme have to send me a statement?
- A scheme with money purchase (defined contribution) benefits, including a personal pension, must send a benefit statement every year. A salary-related (defined benefit) scheme must provide a statement on request, within two months, unless it gave you one in the previous 12 months. You can also ask for other information, such as a transfer value, which the scheme will give you on the terms the rules set.
- What if the pension provider does not reply?
- Write again, quoting your first letter and its date. A workplace scheme must have an internal dispute resolution procedure; for a personal pension, make a complaint to the provider. If that does not settle it, The Pensions Ombudsman deals free with most complaints about how a scheme is run, and the Financial Ombudsman Service with complaints about how a pension was sold or advised on. MoneyHelper can tell you which one to use.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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