Notice of return of keys without the landlord present (Spain)
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For a tenant in Spain leaving a home when the landlord does not come for the keys, does not answer or refuses to take them: the letter telling the landlord from which day the home is vacant, why the keys were not handed over in person and where they can be collected, describing the state of the home with meter readings and dated photos, and recalling the interest on a deposit not returned (article 36.4 of the Spanish Urban Leases Act). Sent by burofax with certified content and proof of receipt. In Spanish.
- Made for use in Spain
- Last updated October 20, 2026
Published byDocMuse
When to use this document
- You have moved out of a rented flat in Spain and the landlord will not come for the keys.
- The landlord does not answer your messages and you cannot arrange the handover of the keys.
- The landlord refuses to take the keys until you pay for damage you do not accept.
- You want to state in writing that the flat is empty and where the keys are.
What you fill in
The details the document asks for.
- Tenant
- Tenant's address
- Tenant's DNI or NIE (Spanish identity number)
- Landlord
- Landlord's postal address (street, then postcode and town on the next line)
- City
- Date
- Address of the property
- Date of the contract
- Date of return
- Why the keys were not handed over in person
- Where and how the landlord can collect the keys
- Electricity meter reading
- Gas meter reading
- Cold water meter reading
- Hot water meter reading
- Heating meter reading
- Keys to the building and flat door (number)
- Mailbox keys (number)
- Keys to the cellar, loft or bike room (number)
- Other keys, chips or cards (kind and number)
- Condition: hall, entrance, storeroom
- Condition: living room
- Condition: kitchen
- Condition: bedroom
- Condition: bathroom and WC
- Condition: other rooms
- Condition: balcony, cellar, loft
- Notes on condition
- IBAN
- Tenant's new address for correspondence
Common questions
- How are the keys of a rented flat returned in Spain if the landlord does not appear?
- With a letter that proves its date and content. This notice states from which day the home is vacant, why the keys were not handed over in person, where the landlord can collect them and the state the home is left in. It goes by burofax with certified content and proof of receipt, which proves what was sent and when; according to Spanish case law, a burofax the recipient fails to collect through their own inaction still takes effect.
- Where can the keys of a Spanish rented flat be left if the landlord will not take them?
- The law names no place. What matters is that the landlord can collect them and that there is proof: for example, at a notary's office that keeps them and records it, or sent by tracked courier to the landlord's address. The document states, in a box of its own, the way chosen. The deposit is claimed separately, with the demand for the return of the deposit, not by keeping the keys.
- How much does it cost to send a burofax with Correos in Spain in 2026?
- According to the 2026 Correos tariffs, the online Burofax Premium costs €8.71 for the first page and €1.27 for each further page, VAT included; at a post office, €12.72 for the first page. The certification of content and the proof of receipt are ordered separately at an extra cost. This document's PDF can be uploaded as it is to the online burofax; the fewer pages, the lower the price.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
Related documents
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Registering on the padrón, Spain's municipal register of residents, is free at your town hall, in person or on its electronic office, with its own form (hoja padronal); you do not need DocMuse for it. This Spanish document, in Spanish, is only the authorisation many town halls ask for when the person registering has no contract in their name: it is signed by someone already registered at the home who holds a right over it or, if nobody is registered, by the home's holder, and names each person authorised. Hand it in at the town hall with the form and the copies it asks for.
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