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A claim letter to the airline under EU Regulation (EC) No 261/2004, written for Germany: €250, €400 or €600 compensation per passenger when you reached your destination three hours or more late, your flight was cancelled at short notice, or you were denied boarding. It sets out the flight, the amount by distance, a refusal of vouchers, your out-of-pocket costs and a payment deadline, and names the German conciliation bodies that come next. For passengers on the same booking too. In German.

The claim letter to the airline when your flight reached its destination at least three hours late, was cancelled at short notice, or you were denied boarding: you claim compensation of €250, €400 or €600 per passenger under Article 7 of Regulation (EC) No 261/2004, plus costs you paid for meals and accommodation, with a payment deadline and your account. If the airline does not answer, or answers unsatisfactorily, within six weeks, Austria's Agency for Passenger Rights (apf) helps free of charge; this letter is the first step there. In German.

The letter cancelling your motor liability insurance in Austria in the four most common cases: at the end of the insurance year (§ 14 Abs 2 of the Austrian Motor Liability Insurance Act, KHVG) — the anniversary of the policy's start, not necessarily 31 December, with the notice arriving a month before — after a premium increase (§ 14a KHVG), after a claim (§ 158 VersVG), and after buying a used car whose insurance passed with it (§§ 69 ff VersVG). With the policy number and plate. In German, ready to print, sign and send by registered post.

A letter cancelling your German motor insurance with your current insurer: at the end of the insurance year, early after a premium increase or a claim, or after buying a used vehicle whose policy passed to you (§ 96 of the German Insurance Contract Act, VVG). For all cover or for the comprehensive cover only, asking the insurer to confirm the end date and refund any unused premium. For most policies, a cancellation for 31 December must reach the insurer by 30 November. In German, ready to send.

A letter cancelling your home-contents, personal liability, legal expenses, buildings, accident or pet liability insurance in Germany: with ordinary notice at the end of the insurance period, within one month of a premium increase (§ 40 of the German Insurance Contract Act, VVG), after a claim, or, for contracts of more than three years, at the end of the third year (§ 11 VVG) — each time, failing that, for the earliest possible date. It revokes the direct-debit mandate and asks for confirmation of the end date. Motor insurance has a document of its own. In German.

A letter cancelling a gym contract or another running subscription in Germany — a membership, a magazine, a streaming or delivery plan. You give ordinary notice for the earliest possible date, or terminate for good cause under § 314 of the German Civil Code (BGB), such as a lasting illness with a doctor's certificate; you revoke the SEPA direct-debit mandate from the end date and ask for confirmation of it in writing. For contracts since 1 March 2022, at most one month's notice applies after the first term (§ 309 No. 9 BGB). In German.

Your instruction to your own bank in Austria about a direct debit or a standing order: have a SEPA direct debit refunded, dispute a debit taken without a valid mandate, stop an announced debit, bar a payee's future debits or delete a standing order (Dauerauftrag). An authorised SEPA direct debit is refunded within eight weeks with no reason needed (§§ 70, 71 of the Austrian Payment Services Act, ZaDiG 2018), an unauthorised one within 13 months (§ 65 ZaDiG 2018). With payee, mandate reference, amount and date. In German.

A letter to the payee — a gym, insurer, club, mail-order shop or debt collector in Germany — revoking your SEPA direct debit mandate (formerly Einzugsermächtigung). It gives the mandate reference, the creditor identifier and your IBAN, forbids further debits from receipt, and says how payment continues: you will pay by transfer, the contract has ended, or you will pay from another account. Revoking the mandate ends neither the contract nor what you owe. If a debit still arrives, your bank refunds a SEPA core direct debit within eight weeks, no reason needed (§ 675x of the German Civil Code, BGB). In German.

The written power of attorney that lets another person — the buyer of your car, for instance — act for you at an Austrian registration office run by a motor insurer: to deregister the car and hand back the Zulassungsschein and plates, with or without reserving the number, to register it in your name, or to deposit papers and plates under § 52 of the Austrian Motor Vehicles Act (KFG). With both people's details, the vehicle's chassis number and plate, and a period of validity. The same in every Land. Deregistration itself is free. In German, ready to print and sign by hand.

A letter to your German bank or Sparkasse to refund a direct debit, stop a debit that has been announced, refuse a payee's future debits, or cancel a standing order. A SEPA core direct debit can be reclaimed within eight weeks of the debit with no reason given (§ 675x of the German Civil Code, BGB), and a debit taken without a valid mandate up to 13 months later (§§ 675u, 676b BGB). A standing order or an announced debit can be revoked until the end of the business day before it is carried out (§ 675p BGB). With the payee, mandate reference, amount and date. In German.

A consumer complaint to your electricity or gas supplier in Germany — a wrong bill, excessive instalments, a meter reading not taken over, a missing bonus or a termination left unconfirmed. The letter gives customer number, meter number and supply address, describes the problem, asks for a remedy and points to the four-week statutory deadline for an answer (§ 111a of the German Energy Industry Act, EnWG). If it fails, it is the precondition for a free application to the energy conciliation body, the Schlichtungsstelle Energie (§ 111b EnWG). Not for water or district heating. In German.

Notice ending your electricity or gas contract in Germany after an announced price increase, without a notice period, on the day the new price is due to apply. Outside basic supply this rests on § 41(5) of the German Energy Industry Act (EnWG), in basic supply (Grundversorgung) on § 5(3) of the StromGVV or GasGVV; basic supply can also be ended at any time on two weeks' notice. With customer and meter numbers, supply address, date of the price notice, a fallback notice for the next possible date and a request to confirm the end date in text form. In German.

An agreement ending a German employment relationship by mutual consent (Aufhebungsvertrag), in German: end date, pay and garden leave, severance, remaining leave, a reference with an agreed grade, employment papers and a clean-break clause. Its preamble records the reason that decides whether unemployment benefit is blocked for 12 weeks (§ 159 SGB III), and it warns of that block and of the duty to register as a job-seeker. Under § 623 of the German Civil Code (BGB) it is valid only if printed and signed by hand by both sides: the electronic form is excluded.

The declaration to the seller when repair or replacement of defective goods has failed, in Austria: you claim an appropriate price reduction or termination of the sale (formerly Wandlung), giving the ground, the amount, a payment deadline and your account. Under § 12 of the Austrian Consumer Warranty Act (VGG) for consumer purchases from 2022 and § 932 of the Austrian Civil Code (ABGB). Termination is excluded for a minor defect; a price reduction remains. After termination the seller pays for the return. The rights must reach a court within three months after the warranty period ends (§ 28 VGG). In German.

A landlord's notice in Germany when the tenant is behind with the rent: without notice under § 543(2) of the German Civil Code (BGB) and, at the same time, ordinary notice in the alternative under § 573(2) no. 1 BGB — because if the tenant pays up, only the termination without notice falls away (BGH VIII ZR 106/23). The letter states the ground and every unpaid month, sets a date to hand the flat back, objects to a tacit extension and tells the tenant about the objection in text form. In German, to print and sign by hand by every landlord.

The letter revoking a power of attorney — at any time and without reasons (§ 1020 of the Austrian Civil Code, ABGB) — and asking for the document back. It is also the notice to banks, authorities and other parties: anyone who, through no fault of their own, does not know the power has ended is protected (§ 1026 ABGB), so each receives a copy. It takes effect on receipt — hand it over against a signature or send it by registered post. It cannot end a registered lasting power (Vorsorgevollmacht), which ends only on entry in the ÖZVV register. In German.

The contract for a private sale of a used car in Austria: the vehicle with its chassis number, Typenschein or data extract and next roadworthiness test under § 57a KFG (the Pickerl), price and payment, the seller's statements on mileage, accidents and known defects, the exclusion of warranty with its limits under Austria's Civil Code (ABGB), and an express choice on roadworthiness. With the date and hour of handover, deregistration under the Austrian Motor Vehicles Act (§ 43 Abs 4 KFG) and who answers a driver enquiry until then. Not for a dealer sale. In German, ready to print twice and sign.

A letter to your bank in Austria closing your current account (Girokonto), whether you are leaving altogether or moving to a new bank through the account-switching service. It gives the IBAN, the account holder and date of birth, the closing date and the account for the remaining balance, ends the cards, overdraft and online banking linked to the account, and asks for written confirmation. Under the Austrian Payment Services Act (§ 51 ZaDiG 2018) you may terminate at any time, on at most one month's notice, and free of charge for an open-ended account. A choice covers switching under §§ 14 ff VZKG. In German.

The authority that lets someone else collect your new ID card or passport at the German citizens' office (Bürgeramt), register or deregister your address for you, or apply for and collect a registration certificate. With the statement that the PIN letter has arrived, without which an ID card is not handed to a representative. Some offices offer their own form free of charge; this one is an independently worded alternative. In German, under the German Civil Code (BGB); fill in, print, sign by hand and give the original to your representative.

A letter ending your household contents, personal liability or legal-expenses insurance in Austria: at the end of the insurance period or term; under § 8 Abs 3 of Austria's Insurance Contract Act (VersVG), for a contract of more than three years, on one month's notice for the end of the third and each later year; or after a claim. With policy number, type of insurance, start date, revocation of the direct debit and a request for written confirmation. Motor insurance has its own document. In German.

A letter ending a gym contract or a running subscription in Austria — a magazine, a membership, streaming or a delivery plan. You give ordinary notice for the earliest date; for a magazine or delivery plan, notice under § 15 of Austria's Consumer Protection Act (KSchG), two months before the end of the first year and then of each half-year; notice for good cause such as illness or pregnancy; or notice for the original end date where you were not reminded before an automatic renewal (§ 6 Abs 1 Z 2 KSchG). With revocation of the direct debit and a request to confirm the end date. In German.

A letter ending your mobile, landline or internet contract with a provider in Austria: with ordinary notice for the earliest date, at the end of the minimum term, or extraordinarily after a change to the terms or charges that is not solely to your benefit — then with no remaining charges for the minimum term (§ 135 of Austria's Telecommunications Act, TKG 2021). After the minimum term, at most one month's notice applies. With customer, contract and phone numbers, revocation of the direct debit and a request for written confirmation of the end date. In German.

Revoking a power of attorney in Germany: a letter to the agent asking for the power of attorney document back (§ 175 of the German Civil Code, BGB), which doubles as the notice to the bank, office or other body the power was shown or announced to — each receives a signed copy, because towards them the power stays in force until they are told it has ended (§§ 170–173 BGB). With the court route for declaring an unreturned document void (§ 176 BGB). In German; fill in, print, sign and deliver to each recipient with proof of receipt.

The withdrawal notice for an online purchase, an order by phone or catalogue, or a contract made away from the trader's premises in Austria: you withdraw within 14 days without giving reasons under § 11 of the Austrian Distance and Off-Premises Contracts Act (FAGG) and ask for your money back. The model withdrawal form in the FAGG's annex is free and works just as well; no form is prescribed, and sending in time is enough. For contracts made online from 1 October 2026 the shop must also offer a withdrawal function (§ 13a FAGG). In German, ready to sign and send.