Notice of withdrawal from a supply or services contract between businesses (Italy)
Published byDocMuse
This document is in Italian
The PDF you download is in Italian — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.
For a business or professional wanting to leave a contract with a supplier in Italy (cleaning, software, equipment rental, maintenance): a letter in Italian exercising the withdrawal the contract provides (art. 1373 of the Italian Civil Code), citing the clause, the notice, the effective date and the requests to close the relationship: final invoice, collection of equipment, return of data, an end to direct debits. Sent by PEC to the supplier's address in INI-PEC or by registered post. If the contract allows no withdrawal, this letter is not enough.
- Made for use in Italy
- Last updated October 14, 2026
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When to use this document
- Your business in Italy wants to end its contract with a cleaning or maintenance supplier.
- Your software provider has raised its price and you want to leave the contract.
- You have found a better supplier and want to leave the old one, keeping to the notice.
- You need a letter to withdraw from an equipment rental contract between businesses.
What you fill in
The details the document asks for.
- Sender
- Sender's codice fiscale (Italian tax code)
- Sender's address
- How the letter is sent (printed above the recipient)
- Supplier (company name)
- Supplier's address or PEC
- City
- Date
- Contract number
- Date of the contract
- Description of the contract
- Contract clause providing for withdrawal
- Notice period in days
- Date of termination
Common questions
- Can a business withdraw from a supplier contract whenever it likes in Italy?
- Only if the contract gives it a right of withdrawal, in the way and with the notice it sets (art. 1373 of the Civil Code), or if the law grants one: for example the client in a contract for works or services may withdraw at any time but must compensate the contractor for costs, work done and lost profit (art. 1671). In a fixed-term contract with no withdrawal clause, one can leave only by agreement with the supplier or for breach. The letter cites the contract clause.
- Should a withdrawal between Italian businesses be sent by PEC?
- It should be sent in the form the contract requires; if the contract says nothing, PEC is the safest route between businesses, because every company has a PEC address in the INI-PEC register and the delivery receipt has the value of registered post with proof of receipt (art. 48 of the Italian Digital Administration Code). Notice runs from delivery. Keeping the receipt and a copy of the letter helps if the date is disputed.
- Does withdrawal between businesses follow the Italian Consumer Code?
- No. The 14-day right of withdrawal, the withdrawal button and the other Consumer Code protections apply to consumers, not to those buying for their business or profession. Between businesses what counts is the contract, read with the Civil Code: notice, any fee for early withdrawal, automatic renewal. If the contract renews itself, the notice must be sent before the stated deadline, so as not to be bound for another period.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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