Request to cancel a gym membership or subscription (Spain)
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For a member of a gym or subscriber to a service in Spain (a platform, club, magazine or monthly box) who wants to cancel and stop being charged. The letter gives notice on the date you choose, recalls that the company must allow cancellation by the same means used to sign up and without obstacles or disproportionate charges (art. 62.3 of the Spanish Consumer Protection Act, TRLGDCU), and asks for confirmation and for no further direct debits. Send it by burofax with certified content, which proves the date. In Spanish.
- Made for use in Spain
- Last updated October 20, 2026
Published byDocMuse
When to use this document
- You want to leave your gym in Spain but they will not accept your cancellation.
- The gym only lets members cancel in person and only on a few days of the month.
- You are moving to another city and will no longer go to the gym.
- You want to cancel a subscription in writing so that the monthly charges stop.
What you fill in
The details the document asks for.
- Customer
- Customer's address
- Sender's DNI or NIE (Spanish identity number)
- Provider
- Address of the company the contract is with
- City
- Date
- Client number
- Service or subscription (gym, platform, magazine…)
- End date of the contract
Common questions
- Can a gym in Spain make me cancel in person or only on certain days of the month?
- The law lets you end the contract in the same way you entered into it, without penalties or onerous or disproportionate charges, and bans clauses that prevent or hinder cancellation (art. 62.3 of the Spanish TRLGDCU); the contract must explain how to cancel. If you signed up online, you can cancel online. A clause allowing cancellation only in person or on certain days may be unfair. A reasonable notice period agreed in the contract can apply: check your contract and choose the cancellation date accordingly.
- How do I send the gym cancellation in Spain so that it cannot be disputed?
- By burofax with certified content: it proves what you said and the date the company received it, which is what is usually disputed. If the company has a cancellation form on its website or app, you can use it as well and keep the screenshot and the confirmation e-mail. Choose an effective date that respects any notice period in your contract. Keep the burofax receipt and your bank statements in case a later direct debit is taken.
- What can I do in Spain if the gym keeps charging me after I cancel, and are there free models?
- The Spanish associations OCU and FACUA publish free model letters for cancelling a gym membership. If you are still charged after the cancellation date, claim a refund with this catalogue's formal demand with an invitation to negotiate, and ask your bank about returning the direct debit within the period set by the payment services rules. You can also ask for the complaint sheet (hoja de reclamaciones) at the gym itself and then go to the consumer office (OMIC) or your region's consumer service.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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