Request to see the medical record and for a copy (Austria)
Published byDocMuse
This document is in German
The PDF you download is in German — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.
The letter to a doctor's practice (Ordination) or hospital in Austria asking to see your medical record (ärztliche Dokumentation, Krankengeschichte) and for a complete copy — findings, doctors' letters, imaging, surgery and nursing reports. Since 30 July 2026 the first copy is free under the Austrian Physicians Act (§ 51 Abs 1 ÄrzteG 1998); for hospitals the letter relies on the Hospitals Act (§ 10 KAKuG), the Land's hospital act and Art 15 GDPR, under which the first copy is free too. Deadline: one month (Art 12(3) GDPR). You choose a copy, or inspection and a copy, and e-mail, post or collection. In German.
What you fill in
The details the document asks for.
- Patient
- Patient's address
- Healthcare provider (hospital, clinic)
- Practice or hospital postal address
- City
- Date
- A copy of the record, or inspection and a copy
- Date of birth
- Period of treatment
- Where you were treated: doctor's practice or hospital
- How you would like to receive the copy of the record
Preview
This document is produced for you. Your answers are typed into it and the finished PDF is yours to keep.
Common questions
- Does a copy of the medical record cost anything in Austria?
- The first copy does not. Since 30 July 2026, § 51 Abs 1 ÄrzteG 1998 says expressly that the first copy of the record is to be provided free of charge; costs may be asked for further copies. Some Länder's hospital acts still speak of reimbursing costs, but the first copy is free there too, because Art 15(3) GDPR prevails, as the Court of Justice of the EU held (C-307/22).
- How long may a doctor's practice or hospital in Austria take to send the copy?
- The answer is due without undue delay, and at the latest within one month of receiving the request. With many or complex requests the period can be extended by two months, if you are told so with reasons within the first month (Art 12(3) GDPR). If nothing comes, you can complain to the Austrian Data Protection Authority (Datenschutzbehörde, Art 77 GDPR). So keep proof of when the letter arrived.
- Is this request the same as looking into ELGA in Austria?
- No. In ELGA, Austria's electronic health record, you see the e-findings stored there in the ELGA portal with ID Austria. This letter goes to the practice or hospital itself and concerns its own record of your treatment — everything it has written down about you.
- Can relatives in Austria see the medical record of someone who has died?
- Under the case law of the Austrian Supreme Court (OGH), heirs and close relatives may be given access after the interests involved are weighed. This letter is meant for your own record. For a person who has died, explain in a separate letter how you were related to them and what you need the documents for.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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