Scotland: templates and forms

For anyone in Scotland aged 16 or over who is changing their first name, surname or both — after marriage, divorce or by choice — and needs proof for their bank, employer, HM Passport Office or DVLA. In Scotland no deed poll is needed: a statutory declaration, declared before a notary public or a justice of the peace, records the change, and HM Passport Office accepts one. If you were born or adopted in Scotland, National Records of Scotland can also record the change against your birth record, by post, for a fee; its form is the official route for the register.

For a tenant in Scotland with a private residential tenancy who wants to take in a lodger, or sublet a room or the whole home. The statutory terms of every private residential tenancy forbid this without the landlord’s written agreement, and breaking a term of the tenancy can be relied on as an eviction ground. The letter says what you ask for, who would move in, where and for how long, confirms you remain responsible for the rent and every term of your tenancy, and asks for a written answer within 14 days. Not for council or housing association tenants, whose tenancies have their own rules.

For a parent or anyone else with parental responsibilities and rights who is not going on the trip: a signed letter consenting to a child travelling abroad with the other parent, grandparents or a school. In Scotland no one may take a child under 16 who lives here habitually out of the United Kingdom without the consent of a person who has the right to have the child living with them or to keep in contact — of both parents, where both have it (Children (Scotland) Act 1995, s 2(3) and (6)). There is no official form. The letter names the child, the trip and the dates, and gives your telephone number so that border staff or an airline can check it.

For the keeper of a vehicle in Scotland who has received a council's Notice to Owner for parking, an enforcement notice for pavement, dropped kerb or double parking, or a penalty charge notice sent by post for a bus lane or a Low Emission Zone, and wants it cancelled. The letter makes formal representations on a ground printed on the notice — the contravention did not occur, you were not the owner, the vehicle was taken without consent, the charge was too high, or another ground listed — with the facts, the evidence and any compelling reasons. It must reach the council within the time on the notice; the council's free online form does the same.

For someone in Scotland chased by a debt collector or debt buyer for a debt they do not recognise, dispute or believe is more than five years old. National Debtline and StepChange publish free sample letters for a prescribed debt. This one acknowledges nothing: it asks for proof — the agreement, a statement of account, the default notice and the assignation — or states that the debt has prescribed under section 6 of the Prescription and Limitation (Scotland) Act 1973, so that it no longer exists, and will not be paid. Send it by recorded delivery, and keep a copy.

For a consumer in Scotland whose faulty goods were repaired or replaced once and are still faulty, or whom the trader did not repair or replace within a reasonable time. The letter uses the final right to reject for a refund, or keeps the goods and asks for a price reduction (section 24 of the Consumer Rights Act 2015), and is a letter before action with 14 days to reply, then simple procedure in the sheriff court. Send it to the retailer by email and by first class post, with a copy of the earlier correspondence.

For a consumer in Scotland whose goods from a business turn out faulty, not as described or unfit for their purpose. Within 30 days you can reject them for a full refund; after that, you ask for one repair or replacement first (Consumer Rights Act 2015, sections 9 to 23, which apply across the UK). The letter states the fault, makes your choice and is a letter before action: the trader has 14 days to reply before simple procedure in the sheriff court. Send it to the retailer, not the manufacturer, by email and by first class post.

For a consumer in Scotland whose complaint to a trader has got nowhere — a refund refused, a deposit kept, money owed for faulty goods or poor work. Scotland has no pre-action protocol, but the simple procedure claim form asks what you have done to settle: this letter sets out the claim and the amount, lists your documents, gives 14 days to reply, and says you will otherwise raise simple procedure in the sheriff court for a claim of up to £5,000. Send it by email and by first class post with a free certificate of posting, and keep a copy.

For anyone in Scotland asked by a bank, employer, council, DVLA or another organisation to confirm facts by statutory declaration — a lost document, living together, a name used, an address or a family link. You write the facts in numbered paragraphs; the document adds the closing words of the Statutory Declarations Act 1835. In Scotland you declare it in person before a notary public or a justice of the peace — a solicitor only if they are also a notary — and no fee is set by law, so ask the charge first.

For a parent in Scotland changing the name of a child under 16 — after a divorce, in a new family or at the child’s wish. A statutory declaration by a parent with parental responsibilities and rights, declared before a notary public or a justice of the peace: it records the old and new names, whether every other person with parental responsibilities and rights agrees or the court has allowed the change, and that the child’s views were considered. If the child was born in Scotland, National Records of Scotland can also record the change on its own form, by post. From 16 a young person makes their own declaration.

For a private tenant in Scotland whose home needs repairs — damp and mould, a broken boiler, leaks, faulty electrics. The tribunal’s Housing and Property Chamber publishes a free sample notification letter; this letter does the same job in full. It notifies your landlord in writing of each problem, with dated photos, reminds them that the home must meet the repairing standard throughout the tenancy, asks to arrange an inspection within 14 days and confirms you will keep paying the rent. Notifying the landlord is the step required before a free application to the First-tier Tribunal for Scotland. Send it by recorded delivery and keep a copy.

For a business in Scotland ending a contract with a supplier, customer or other business, either on the notice the contract allows or because the other side has committed a material breach. The letter identifies the contract and the clause relied on, gives the end date, describes any breach, and records that payments due and surviving terms continue. Follow the contract's notices clause on address, method and timing, and keep proof of delivery. Ending a contract for a breach that is not material can itself be a breach, so take advice if unsure.

For a parent in Scotland whose placing request for a school — in P1, S1 or during the school year — has been refused, or not decided in time. A reference to the education appeal committee under section 28C of the Education (Scotland) Act 1980: it identifies the decision, sets out your grounds, asks the committee to overturn the refusal and asks for the hearing papers in good time. It must reach the council within 28 days of your receiving the refusal; many councils also have their own appeal form. Sent by recorded delivery, with the decision letter and your evidence.

For a consumer in Scotland whose builder, decorator, garage, repairer or other service provider did the work badly or not as agreed. Under the Consumer Rights Act 2015, which applies across the UK, a trader must perform a service with reasonable care and skill; the letter asks for the work to be put right at the trader's cost or, where that is not possible, for a price reduction (sections 49, 55 and 56), and is a letter before action with 14 days to reply, then a claim in the sheriff court (simple procedure up to £5,000). Send it by email and by first class post, with photos.

For a private landlord or letting agent in Scotland who needs to enter a tenant’s home to inspect it, carry out work to meet the repairing standard, arrange the gas safety check or an electrical inspection, or value it. The notice gives the date, time and purpose, says who will attend and invites the tenant to suggest another time. Under the tenancy’s statutory terms, a tenant gives access on at least 48 hours’ written notice, or at once in an emergency. Hand it over: a notice posted or emailed counts as received only 48 hours after it is sent.

For someone in Scotland who needs another person to act for them in one matter only — selling a car, signing a contract, dealing with a bank account or a property sale while they are abroad. The power names the matter, what the attorney may sign and when it ends, and is signed before one witness so that it is self-proving. Like every power that is not a registered continuing power, it has no effect while you are incapable (Adults with Incapacity (Scotland) Act 2000, s 18). If a letter of authority or the organisation’s own free form will do, use that first.

For a private individual in Scotland owed money by another individual — an unrepaid loan, a share of a bill, money paid for something never handed over. The letter sets out the debt, gives 14 days to pay or reply and invites a proposal to settle, and says you will otherwise raise a court action in the sheriff court; claims of £5,000 or less go to the simple procedure, which expects the parties to try to settle first. Send it by recorded delivery, and keep a copy for the claim form.

For a parent in England, Wales or Scotland whose child has been off school ill and whose school asks for a note. A short letter to the school giving the dates of the absence and the day you first told the school, and asking for it to be recorded as authorised absence for illness. It does not describe the illness. In England statutory guidance says schools should not routinely ask for medical evidence. Handed in or emailed. Sold blank, to complete by hand, as it holds health data DocMuse does not collect.

For a parent anywhere in the UK who wants a grandparent, a childminder, a friend or another adult to collect their child from school. A signed letter to the school naming each person allowed to collect the child, when the authorisation applies, and how they will prove who they are, which stays in force until you withdraw it in writing. Handed in at the school office. Many schools have their own collection form or app; use it first if yours does.

For the directors and shareholders of a private limited company in the UK deciding without a meeting: changing the articles or the name, approving a director's long service contract, or any other members' decision. The directors circulate the resolution as ordinary (more than half of the voting rights) or special (at least 75%), and each member signs to agree. It lapses after 28 days unless the articles say otherwise. A special resolution goes to Companies House within 15 days. It cannot be used to remove a director or an auditor.

For anyone whose request under the Freedom of Information Act 2000 — to a public authority in England, Wales or Northern Ireland, or a UK-wide body — was refused in whole or part, answered incompletely or not answered within 20 working days: a request for an internal review, giving your reasons and asking for the outcome within 20 working days, the step before a complaint to the Information Commission (the ICO). Send it by email within 40 working days of the reply. A Scottish public authority’s answer is reviewed under the Freedom of Information (Scotland) Act 2002 instead: use the Scottish requirement for review.

For a cardholder who paid by debit, credit or prepaid card and did not get what they paid for — goods never delivered, faulty or not as described, a trader gone bust, a promised refund not paid, or a wrong amount. The letter asks your card provider to raise a chargeback under the card scheme's rules. Chargeback is not a legal right and the scheme sets time limits, often 120 days, so send it quickly by email or secure message and by first class post.

For a customer who wants to close a current account with a bank or building society. Under regulation 51 of the Payment Services Regulations 2017 you can end a current account at any time, subject to a notice period of up to one month if your terms set one, and closing is free once the account has been open for six months. The letter asks the bank to close the account, cancel cards and payments, pay the remaining balance to another account and confirm the closure in writing. Most banks also close accounts free in the app, by phone or in a branch.

For the directors of a private limited company in the UK who are moving its registered office. The written resolution, signed by every director, records the new address, confirms that it is an appropriate address in the part of the UK where the company is registered, and names the director who will file the change. The change takes effect when Companies House registers it; form AD01 is filed online, without a fee, by the company itself. This is the decision for the company's records, not the filing.