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Flight delay or cancellation compensation claim (Liechtenstein)
Liechtenstein · in English · for consumers
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For a passenger whose flight arrived three hours or more late, was cancelled with less than 14 days' notice, or who was denied boarding, on a flight covered by Regulation (EC) No 261/2004: every flight from an airport in the EU, Iceland, Norway or Switzerland, and flights into them on an airline from one of those countries. The letter claims the fixed compensation — €250, €400 or €600 per passenger, by distance — from the airline that operated the flight. The airline's own claim form and the EU complaint form are free and do the same job. Send it by registered post and keep the receipt.
- Made for use in Liechtenstein
- Last updated November 4, 2026
- Document in English
Published byDocMuse
When to use this document
- Your flight from Zurich arrived hours late and you live in Liechtenstein.
- The airline cancelled your holiday flight shortly before you were due to leave Liechtenstein.
- You were refused boarding on an overbooked flight and want compensation from Liechtenstein.
- The airline has not answered your compensation claim after a long delay.
What you fill in
The details the document asks for.
- Sender
- Sender's address
- Airline
- Airline's postal address (customer service)
- City
- Date
- Booking reference
- Flight number
- Date of the flight
- Departure airport
- Destination airport
- Passenger
- Other passengers on the same booking
- What happened to the flight
- Compensation per passenger, by flight distance
- Bank account
Common questions
- How much compensation can I claim for a delayed or cancelled flight in Liechtenstein?
- Per passenger: €250 for flights of 1,500 km or less; €400 for longer flights within the EU and for other flights of 1,500 to 3,500 km; €600 for other flights over 3,500 km. The airline may halve the sum if it rerouted you and you arrived within two, three or four hours of the original time, by distance, and for a delay of three to four hours on a flight over 3,500 km. Nothing is owed for extraordinary circumstances the airline could not have avoided, such as bad weather or air traffic control restrictions.
- Which flights does Regulation 261/2004 cover for a passenger in Liechtenstein?
- Every flight departing from an airport in the EU, Iceland, Norway or Switzerland, on any airline, and flights into them from elsewhere on an airline from one of those countries; the Regulation is part of the EEA Agreement, and Liechtenstein itself has no airport. You claim from the airline that operated the flight, even if you booked with another. Whatever the compensation, the airline must also give you meals, refreshments and, where needed, a hotel while you wait; keep receipts for what you had to pay yourself.
- Where can I complain in Liechtenstein if the airline refuses to pay?
- Complain to the airline first. If it refuses, or does not answer, the national enforcement body responsible handles complaints about flights from the airports of its country and flights into them from third countries (for Zurich the Federal Office of Civil Aviation (BAZL), bazl.admin.ch; for German airports the Luftfahrt-Bundesamt, lba.de; Liechtenstein has notified no body of its own to the European Commission). For a money claim you can go to the competent court. A court claim must be brought within the time the law allows, so do not leave it long after the airline's answer.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
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