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Notice of defect: repair or replacement of goods (Liechtenstein)
Liechtenstein · in English · for consumers
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An English letter to a seller in Liechtenstein when goods you bought are faulty: you rely on the statutory warranty (Gewährleistung), ask at your choice for repair or replacement and set a dated deadline. For consumer purchases from a business since 1 March 2026 under the Consumer Warranty Act (KonsGG), otherwise under §§ 922 ff. ABGB. For purchases from 1 March 2026 the rights lapse three months after the two-year warranty period; for earlier ones you must sue within two years of delivery. This letter stops neither. Sign and send by registered post.
- Made for use in Liechtenstein
- Last updated November 4, 2026
- Document in English
Published byDocMuse
When to use this document
- Something you bought from a shop in Liechtenstein is faulty and you prefer to write in English.
- The seller in Liechtenstein says the fault is yours and refuses to look at the item.
- A second-hand item from a private seller turned out to have a hidden defect.
- You want the seller to fix or swap defective goods by a set date.
What you fill in
The details the document asks for.
- Buyer
- Buyer's address
- Seller
- Seller's address
- City
- Date
- Date of purchase
- Item
- Price
- Date the goods were received
- Invoice number
- Date discovered
- Defect
- Which warranty law applies
- What you ask for first
- Deadline
Common questions
- How long do I have to claim for faulty goods bought in Liechtenstein?
- The defect must be present at delivery and come to light within two years (Art. 10 Abs. 1 KonsGG; § 933 Abs. 1 ABGB); for used goods a business may have negotiated one year with you individually. For purchases from 1 March 2026 the rights lapse three months after that period (Art. 28 Abs. 1 KonsGG, § 933 Abs. 2 ABGB); for earlier purchases the former § 933 ABGB applies, and the claim must be at court within two years of delivery. Having reported the defect in time, you can still set it against a demand for the price at any later date.
- Which warranty rules govern goods bought in Liechtenstein: the consumer act or the Civil Code?
- The Consumer Warranty Act (KonsGG) has governed sales of goods by a business to a consumer since 1 March 2026 (Art. 1 and 29 KonsGG). It has no transitional rule, and laws do not act retroactively (§ 5 ABGB), so earlier purchases, purchases from a private person and purchases for a business fall under §§ 922 ff. ABGB: choose that variant in the letter. A business cannot exclude a consumer's warranty before the defect is known (Art. 3 KonsGG, Art. 11 KSchG).
- Will a Liechtenstein seller, conciliation body or court accept this letter in English?
- A seller who reads English can be written to in English; if in doubt, use the German version, sold separately. The Office of Economic Affairs (Amt für Volkswirtschaft), which a consumer can ask free of charge to settle the dispute (Art. 4 Abs. 1 Bst. d and Abs. 3, Art. 12 AStG), and the Landgericht work in German: give them the German version.
- What if the repair fails or the seller lets the deadline pass in Liechtenstein?
- You may then reduce the price or, unless the defect is minor, end the contract (Art. 12 Abs. 4 and 5 KonsGG, § 932 Abs. 4 ABGB); doubts about whether a defect is minor go against the business. On ending the contract you return the goods at the seller's cost and the price is refunded (Art. 15 Abs. 3 KonsGG). A conciliation complaint suspends limitation while it is properly pursued (Art. 17 AStG).
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
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- Notice of defect: repair or replacement of goods, in German (Liechtenstein)
The letter to the seller when goods you bought in Liechtenstein are faulty: you rely on the statutory warranty (Gewährleistung), ask at your choice for repair or replacement and set a dated deadline. Under the Consumer Warranty Act (KonsGG) for consumer purchases from a business since 1 March 2026, otherwise under §§ 922 ff. of the Civil Code (ABGB). Note: for purchases from 1 March 2026 the rights lapse three months after the two-year warranty period; for earlier ones you must sue within two years of delivery. The letter alone stops neither. In German, to sign and send by registered post.
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