DocMuse is a private, paid service run by The Muse Technology EOOD (Bulgaria). It is not a public authority, a law firm or a trust company (Treuhänder), has no connection with the Liechtenstein administration or courts, and does not give legal or tax advice. Its templates are not official forms.
Flight delay or cancellation compensation claim, in German (Liechtenstein)
Liechtenstein · in German · for consumers
CHF 2.00Fill it in online free — pay only to download
16 questions · about 7 min
This document is in German
The PDF you download is in German — that is the language it has to be filed in, so it is not translated. Everything on this page is here to tell you what it says.
Made for use in Liechtenstein
Fill in the form
Your answers stay on this device for 7 days, or until you clear them.
- Instant download after payment
- Backup link emailed to you
- No account needed
For passengers in Liechtenstein whose flight — from Zurich or another airport in the EU, Iceland, Norway or Switzerland — arrived three hours or more late, was cancelled less than 14 days before departure, or who were denied boarding. The letter, in German, claims the fixed compensation of Regulation (EC) No 261/2004, which is part of the EEA Agreement: €250, €400 or €600 per passenger, by distance, from the airline that operated the flight. The airline's own form is free. Complaints go to the enforcement body of the country of departure (for a flight from a third country, of first landing): for Zurich, the BAZL.
- Made for use in Liechtenstein
- Last updated November 4, 2026
Published byDocMuse
When to use this document
- Your flight from Zurich arrived hours late and you live in Liechtenstein.
- The airline cancelled your holiday flight shortly before you were due to leave Liechtenstein.
- You were refused boarding on an overbooked flight and want compensation from Liechtenstein.
- The airline has not answered your compensation claim after a long delay.
What you fill in
The details the document asks for.
- Sender
- Sender's address
- Airline
- Airline's postal address (customer service)
- City
- Date
- Booking reference
- Flight number
- Date of the flight
- Departure airport
- Destination airport
- Passenger
- Other passengers on the same booking
- What happened to the flight
- Compensation per passenger, by flight distance
- Bank account
Common questions
- How much can a passenger from Liechtenstein claim with a letter in German for a delayed flight?
- Per passenger, €250 for flights of up to 1,500 km, €400 for longer flights within the EU and for other flights of 1,500 to 3,500 km, and €600 for other flights over 3,500 km. The airline may halve it if it rerouted you and you arrived only a little later than planned, and owes nothing for extraordinary circumstances it could not have avoided, such as bad weather.
- Does Regulation 261/2004 apply to a passenger from Liechtenstein claiming in German?
- Yes. The Regulation is part of the EEA Agreement (Annex XIII), and it covers every flight from an airport in the EU, Iceland, Norway or Switzerland, and flights into them on an airline from one of those countries. You claim from the airline that operated the flight. Keep receipts for meals or a hotel you paid for while you waited.
- Where can a passenger from Liechtenstein complain if the airline refuses a claim in German?
- Liechtenstein has no enforcement body of its own for the Regulation. Complain to the airline first, then to the enforcement body of the country you flew from, or, for a flight from a third country, of the country where it first landed: for Zurich the Federal Office of Civil Aviation (BAZL, bazl.admin.ch), for German airports the Luftfahrt-Bundesamt (lba.de). Neither collects the money for you; for that, a claim goes to the competent court.
How you can sign this document
- Print it and sign by hand. The signature lines in the document are left blank on purpose — sign on them in ink.
- Sign it yourself with a qualified electronic signature. If you already hold a QES — Evrotrust, B-Trust, StampIT, ZealiD or any qualified provider on the EU Trusted List, on a card, a USB token, in a mobile app or in the cloud — our signing guide explains step by step how to sign this exact file without invalidating it. Step-by-step help, and a way to check it worked
DocMuse sells documents, not legal advice. Acceptance always depends on the recipient's rules and your local law.
Related documents
- Flight delay or cancellation compensation claim (Liechtenstein)
For a passenger whose flight arrived three hours or more late, was cancelled with less than 14 days' notice, or who was denied boarding, on a flight covered by Regulation (EC) No 261/2004: every flight from an airport in the EU, Iceland, Norway or Switzerland, and flights into them on an airline from one of those countries. The letter claims the fixed compensation — €250, €400 or €600 per passenger, by distance — from the airline that operated the flight. The airline's own claim form and the EU complaint form are free and do the same job. Send it by registered post and keep the receipt.
- Package holiday complaint, in German (Liechtenstein)
For travellers whose package holiday — transport and accommodation or other travel services sold together — was not as booked: a letter in German to the organiser, which is responsible for every service in the package (Art. 12 Abs. 1 of the Package Travel Act, PRG), claiming a price reduction and compensation (Art. 13 PRG), with a total and 14 days to reply. For an organiser established in Liechtenstein, the Office of Economic Affairs settles consumer disputes free of charge. Send it by registered post.
- Chargeback request to your card issuer, in German (Liechtenstein)
For card holders in Liechtenstein who paid by debit or credit card and did not get what they paid for — goods never delivered, faulty, a refund not paid, a payment taken twice — and could not settle it with the trader: a letter in German asking the card issuer to raise a chargeback under the card scheme's rules and to answer in writing. Many issuers have a free online dispute form; ask the trader first.
- Notice cancelling a subscription or contract, in German (Liechtenstein)
Notice ending a running contract as a customer in Liechtenstein: a gym, magazine, streaming service, membership or other subscription, to the next possible date, asking for written confirmation and no further debits. For consumers, contracts for recurring deliveries follow Art. 20 of the Consumer Protection Act (KSchG); otherwise the contract decides, and a provider may not require a stricter form than a signed letter. In German, to print, sign and send by registered post.
- Notice of defect: repair or replacement of goods, in German (Liechtenstein)
The letter to the seller when goods you bought in Liechtenstein are faulty: you rely on the statutory warranty (Gewährleistung), ask at your choice for repair or replacement and set a dated deadline. Under the Consumer Warranty Act (KonsGG) for consumer purchases from a business since 1 March 2026, otherwise under §§ 922 ff. of the Civil Code (ABGB). Note: for purchases from 1 March 2026 the rights lapse three months after the two-year warranty period; for earlier ones you must sue within two years of delivery. The letter alone stops neither. In German, to sign and send by registered post.
- Chargeback request to your card issuer (Liechtenstein)
For someone in Liechtenstein who paid by debit or credit card and did not get what they paid for — goods never delivered, faulty or not as described, a refund never paid, a payment taken twice — and could not settle it with the trader. The letter asks the card provider to raise a chargeback under the card scheme's rules and to answer in writing. Many providers have a free online dispute form that does the same job; ask the trader first.