Spain: templates and forms

For a person on a flight that arrived three hours or more late, was cancelled at short notice or on which boarding was denied: the letter claims from the airline the €250, €400 or €600 compensation under Regulation (EC) No 261/2004 for each passenger on the booking, and invites it to negotiate as Spanish Organic Law 1/2025 requires before suing. If the airline does not answer within a month or refuses, a complaint to AESA, Spain's aviation safety agency, is free and its decision binds the airline. Send it by burofax or through the airline's complaint form. In Spanish.

The Spanish Data Protection Agency (AEPD) publishes free forms for exercising these rights: you do not need DocMuse for it. This Spanish letter, in Spanish, is for anyone who wants to know what personal data a company or body in Spain holds about them, have it erased or stop its use. It exercises, before the data controller, the right of access (Article 15 GDPR), erasure (Article 17) or objection (Article 21), as you choose, names the data and the reason, and recalls the one-month deadline and that it is free. Send it by burofax, certified post or by hand, or to the e-mail address in the privacy notice.

For someone listed in Spain in a bad-debtor file such as ASNEF or Experian for a debt that is paid, does not exist, is disputed, was never notified, is over five years old or is under fifty euros. The letter exercises the right to erasure against the company running the file, asks for processing to be restricted while it checks, and points out the one-month deadline to answer (article 20 of Spain's data protection act, LOPDGDD, and articles 12 to 19 GDPR); a copy goes to the creditor. Exercising these rights is free, and the AEPD offers its own model forms. Send it by burofax or through the file's written channel. In Spanish.

For someone with an account in Spain who wants a company or a person to stop taking payments from it. Two letters: to the bank, revoking that creditor's direct debit mandate (SEPA mandate) so that no further debits are paid; and to the creditor, telling them so and saying how payment will be made from now on, or why the charges are disputed. The revocation applies to debits due after the business day on which the bank receives it (article 52 of Spain's Royal Decree-Law 19/2018). Send them by burofax, by hand against a signed copy or by registered post. In Spanish.

For a person in Spain whom an electricity, gas, phone or other company has signed up, switched from their supplier or charged for a service they did not ask for. The letter denies any consent, recalls that silence is not acceptance and that unsolicited supplies need not be paid for (art. 66 quáter of the Spanish Consumer Protection Act, TRLGDCU), asks for the contract to be cancelled, a return to the previous company and a refund, and invites the company to negotiate as Spanish Organic Law 1/2025 requires. Send it by burofax with certified content. In Spanish.

For the holder of a mobile, landline, broadband or TV line in Spain who wants to cancel and not be charged any more. The letter tells the operator to end the services two working days after receiving it, asks for the reference number, the closing bill and instructions for returning the equipment, and that nothing be charged afterwards. Send it by burofax with certified content, which proves the date from which the operator may no longer bill; you can also use any channel the operator offers. In Spanish.

Spain's tax agency offers a free invoicing application (VERI*FACTU) on its website; you do not need DocMuse for this. For a self-employed person or business in Spain invoicing without software who must correct an invoice: the Spanish corrective invoice of art. 15 of Royal Decree 1619/2012, in its own series, naming the invoice corrected, the reason and the amounts by difference or by replacement; VAT, IGIC in the Canary Islands or IPSI. In Spanish.

A Spanish written complaint, in Spanish, for a person treated at a public hospital or health centre in Spain, or a relative, who wants to complain in writing about the care: an excessive wait, a cancelled appointment, poor treatment, a lack of information. It is addressed to the patient service (servicio de atención al paciente), asks for the facts to be looked into and for a reasoned answer within the period set by the region's rules. It is not a claim for compensation. File it at the service itself, at any public registry office, at a post office or online. It holds health data, so it is sold blank and filled in by hand.

For a member of a gym or subscriber to a service in Spain (a platform, club, magazine or monthly box) who wants to cancel and stop being charged. The letter gives notice on the date you choose, recalls that the company must allow cancellation by the same means used to sign up and without obstacles or disproportionate charges (art. 62.3 of the Spanish Consumer Protection Act, TRLGDCU), and asks for confirmation and for no further direct debits. Send it by burofax with certified content, which proves the date. In Spanish.

For someone who has revoked a mandate, authorisation or power and wants the bank, company, building administrator or office the agent dealt with to stop acting on the agent’s instructions. The letter gives notice of the revocation and its date, identifies the agent and asks for written confirmation. It goes by burofax with certified content and acknowledgement of receipt, one letter per recipient, with a copy of the principal’s ID. Many Spanish banks have their own procedure to remove an authorised person. In Spanish.

For a person who booked a package holiday in Spain or with a Spanish organiser (flight and hotel, a cruise or an agency package) that did not go as agreed: a different hotel, excursions that did not happen, missing services. The letter claims from the organiser or the agency a price reduction for the days affected and compensation for damage (arts. 161 and 162 of the Spanish Consumer Protection Act, TRLGDCU), and invites it to negotiate as Spanish Organic Law 1/2025 requires before suing. Send it by burofax with certified content to the organiser or the agency that sold the trip. In Spanish.

For someone in Spain who owes money to a bank, a lender, a utility or a debt collector and wants to offer a smaller lump sum (quita) or instalments (espera) to close the debt. The letter states the amount claimed and the amount offered, the schedule, and makes everything subject to written acceptance stating that, once paid, the debt is settled, with a receipt in full and removal from bad-debtor files. Nothing is paid before that acceptance. Send it by burofax or through the creditor's written channel. In Spanish.

For a creditor in Spain who has been paid a debt (a loan, an acknowledgement, a payment agreement) and for the debtor who needs proof. With the creditor's signature, it states that the amount, in words and figures, was received as full payment or as the last instalment, and that the debt is settled with its interest and costs, with nothing more to claim (articles 1110 and 1156 of the Spanish Civil Code). It can list the documents returned and the undertaking to have bad-debtor file entries removed. The signed receipt is handed to the debtor. In Spanish.

For the holder of an account with a bank in Spain who wants to close it and not be kept waiting. The letter asks for the account to be closed and the contract ended, the balance transferred to another account, the cards cancelled, new direct debits refused and written confirmation with the final statement. It points out that the holder may close at any time, that the bank must do so within 24 hours, and that it is free if the account is open-ended or over six months old (article 32 of Spain's Royal Decree-Law 19/2018). Hand it in at the branch against a stamped copy, or send it by burofax. In Spanish.

For a business or self-employed person in Spain ending a services or supply contract with another business: a Spanish letter giving notice of termination, choosing the ground (the right to terminate or withdraw that the contract gives, or the other party's breach under art. 1124 of the Spanish Civil Code), setting the effective date and asking for materials back and the final invoice. Sent by burofax with certified content and acknowledgement of receipt. In Spanish.

For an employer and an employee in Spain who decide together to end the employment contract (art. 49.1.a of the Spanish Workers' Statute). It sets the termination date, any compensation they agree, the settlement of what is owed up to that day (pay, extra payments, holidays) and the return of company property. Ending a job by mutual agreement gives no right to Spanish unemployment benefit. Both sides sign, each keeping a copy. In Spanish.

For a consumer in Spain who bought online, by phone or away from the shop (at home or on an excursion) and has changed their mind: the letter withdraws from the contract within 14 calendar days, without giving reasons (arts. 102 to 108 of the Spanish Consumer Protection Act, TRLGDCU), and asks for everything paid back within 14 days. The model withdrawal form in annex B of the TRLGDCU, which the seller must give you free, is enough on its own. This Spanish letter proves what was sent and when: send it by burofax with certified content, or attach it to an e-mail. In Spanish.

For the policyholder of an insurance policy in Spain (car, home, health, funeral or another kind, but not life insurance) who does not want it renewed: the letter tells the insurer that you oppose the renewal at least one month before the expiry date, as article 22 of the Spanish Insurance Contract Act requires, and asks that no premium be charged for the new period. Send it by burofax with certified content, which proves that the insurer received it in time. In Spanish.

For someone who gave another person a private mandate or authorisation and wants to withdraw it: the letter gives notice of the revocation with effect from receipt, asks for the document and anything received back, and for an account. It goes by burofax with certified content and acknowledgement of receipt, which proves when it arrived. If the power was granted before a notary, revoke it before a notary too and use this letter to give notice. A separate notice informs banks and companies. In Spanish.

A Spanish written request, in Spanish, for an adult student, or a parent or guardian of a student in Spain, who needs a certificate from the school: of enrolment in the current year, of the marks obtained, or of the studies completed. It is addressed to the school office or the head, states what the certificate is for and how it is to be delivered. In some Spanish regions the enrolment certificate can be downloaded free from the regional education platform. Hand it in at the school office against a stamped copy, or file it through a public registry.

For an employee in Spain whose contract has ended and who has not received the paperwork. The letter asks the employer for the employer's certificate for the SEPE, the final settlement (finiquito) with each item itemised, any missing payslips and the income-tax withholding certificate, and leaves room for other documents. It is handed over against a receipt, sent by certified letter or by burofax. In Spanish.

For a business engaging another for a continuing service in Spain (cleaning, maintenance, IT support, marketing, consulting): a Spanish contract with scope, term and renewal, the price in words and figures, invoicing and the payment term within the 60-day limit of Spain's Law 3/2004, late-payment interest, confidentiality, personal data, termination for breach and the attempt to negotiate before going to court (Organic Law 1/2025). Signed in two copies. In Spanish.

For employer and employee in Spain when an employment contract ends, whatever the reason. It itemises the settlement — outstanding pay, the proportional part of the extra payments, holidays not taken, any severance and deductions —, the total in words and figures, whether it is signed before a workers' representative (art. 49.2 of the Spanish Workers' Statute) and space for the employee to write remarks, for example disagreeing with an item. Both sides sign it. In Spanish.

For an employer in Spain that needs to cover an employee entitled to return to the job (sick leave, unpaid leave, birth leave), make up hours another employee has reduced, or fill a post while the permanent holder is chosen. It makes you state the cause, the specific circumstances and, where it applies, the name of the person replaced (art. 15.3 of the Spanish Workers' Statute). It sets the term, trial period, hours and pay; no severance is due at the end. Signed before work starts. In Spanish.