Wales: templates and forms

For a contract-holder in Wales whose home needs repairs or is unfit to live in — damp and mould, no heating or hot water, leaks, unsafe electrics, missing smoke or carbon monoxide alarms. Under sections 91 and 92 of the Renting Homes (Wales) Act 2016 the landlord must keep the dwelling fit for human habitation and keep its structure, exterior and service installations in repair, within a reasonable time of becoming aware of the problem. The letter reports each problem with photos, offers access, asks for an inspection within 14 days and confirms you will keep paying the rent.

For an employee in England, Wales or Scotland who is leaving their job: a letter that resigns, states the notice your contract requires (at least one week once you have worked a month, section 86 of the Employment Rights Act 1996) and the last day of employment, and asks for written confirmation, final pay including holiday earned and not taken, and your P45. Hand it to your manager and send it by email the same day, keeping a copy.

For a taxpayer anywhere in the UK with a penalty or decision from HM Revenue and Customs on income tax, Capital Gains Tax or Corporation Tax that they think is wrong — a late filing or late payment penalty with a reasonable excuse, a Making Tax Digital penalty, another decision: a written appeal to HMRC within 30 days of the date of the notice, giving your grounds and asking for a review or the tribunal route. For Self Assessment penalties, HMRC's online service and form SA370 are free and do the same. For VAT, the decision letter gives a different route. Sent first class.

For an employer in England, Wales or Scotland taking on an employee on a permanent contract: a contract that is also the written statement of employment particulars under section 1 of the Employment Rights Act 1996, which every employee and worker must have on or before their first day. It sets out the job, place of work, pay, hours, at least 5.6 weeks' holiday, sick pay, pension enrolment, notice and where the disciplinary and grievance rules are. Acas publishes free written-statement templates. Signed by both; each keeps a copy.

For the keeper of a vehicle in England or Wales who has received a council's Notice to Owner, or a penalty charge notice (PCN) by post from a camera, and wants it cancelled. The letter makes formal representations on one of the grounds printed on the notice — the contravention did not occur, you were not the owner, procedural impropriety and the others — with the facts, the evidence and any compelling reasons. It must reach the council within 28 days of the notice being served; the council's free online form does the same.

For an unmarried couple who live together, or are about to: a written agreement on how you share the rent or mortgage and bills, what each of you owns, joint accounts and debts, and what happens to your belongings if you separate. There is no ‘common-law marriage’, so the law gives cohabitants far fewer claims than spouses. Each of you should take independent legal advice before signing; who owns the home stays as the title and any declaration of trust say.

For an employee in England, Wales or Scotland who is the child's father, or the mother's spouse, civil partner or partner: a notice of paternity leave — one week, two weeks together or two separate weeks, within a year of the birth — giving the expected week of childbirth, the dates and the declaration that you will share responsibility for the child's upbringing. Since 6 April 2026 the leave is a right from your first day; the pay still needs 26 weeks' service. Hand it in and email it.

For the registered keeper of a car in the UK who lends it to someone, most often for a trip abroad, where officials may ask a driver who is not the keeper for proof of the keeper's permission. The letter names the keeper, the driver, the vehicle, the dates and any countries, and says which insurance covers the driver. It gives permission only: insurance, not a letter, decides who may drive. A hired or leased vehicle needs the company's vehicle on hire certificate (VE103) instead.

For a parent leaving a child with grandparents, a friend, a childminder or another carer: a signed letter arranging for the carer to consent to the child’s medical treatment while the child is with them, and to speak to doctors and dentists. A parent can arrange for someone else to meet part of their parental responsibility (Children Act 1989, s 2(9)) but cannot hand it over. You choose emergency treatment only, or routine care too, and the dates. The carer keeps the letter.

For a contract-holder in Wales who rents from a private landlord on a periodic standard occupation contract and wants to move out. Under sections 168 and 169 of the Renting Homes (Wales) Act 2016 you give the landlord written notice of the date you will give up possession, at least four weeks after the day the landlord receives it — not England’s two months. The contract ends on that date if you leave by then. The notice asks for a check-out and the return of your deposit and gives your new address. Send it first class with a free certificate of posting, and by email too.

For a worker in England, Wales or Scotland who wants to book paid holiday: a dated written request giving the first and last day and the number of working days, asking for written approval. Unless your contract or holiday rules say otherwise, the Working Time Regulations 1998 ask for notice of twice the length of the leave, and let the employer refuse only by counter-notice as long as the leave. Acas explains the rules free. Send it by email or hand it in, keeping a copy.

For an employee in England, Wales or Scotland who has been dismissed, warned or demoted after a disciplinary process: a letter appealing within your employer's time limit, setting out your grounds and what you ask for, and requesting an appeal hearing before a manager not involved in the decision, with a companion, as the Acas Code expects. If you have been dismissed, it asks for the reasons in writing. Hand it in and email it.

For a council taxpayer in England or Wales who thinks their home is in the wrong band: a signed statement of your evidence — why the band is wrong, and the addresses and bands of similar homes nearby — to upload or send with your challenge through the Valuation Office's free service on GOV.UK. A formal challenge is open if you became the taxpayer, or the Valuation Office changed the band, in the last six months, or if a change has affected the home; otherwise you can ask for a review. The band can go up as well as down. Keep paying your bill meanwhile.

For a taxpayer in the UK who cannot pay a tax bill in full on time: a letter to HM Revenue and Customs asking for a Time to Pay arrangement, saying what is owed, why you cannot pay it all now, the monthly amount you propose and your income and outgoings. HMRC's free online service takes a Self Assessment debt of £30,000 or less within 60 days of the due date (HMRC's own limits on 28 October 2026, not law); otherwise HMRC deals with it by phone, and this letter sets out your proposal in writing. Sent first class.

For a worker in England, Wales or Scotland whose employer, or former employer, has not given them their papers: one letter asking for any of missing payslips (section 8 of the Employment Rights Act 1996), a P60 for a tax year, the P45 after leaving, and the written statement of employment particulars (section 1). Fill in only the lines you need; the others drop out. It gives 14 days and names the next steps: a tribunal reference, and telling HMRC. Sent first class and by email.

For anyone who wants a relative, friend or carer to speak to their bank, energy or phone company, council or landlord for them: a signed letter naming the person, the accounts or matter, and whether they may only discuss it and receive information or also give instructions. It lets the organisation share your personal data with them, and you can withdraw it at any time. Many organisations have their own free form; use that if they ask.

For separated parents who have agreed how to bring up their children: where the children live, time with each parent, school holidays and special days, handovers, decisions about school and health, and how you will talk and settle disagreements. It is an agreement between you, not a court order. Cafcass publishes a free parenting plan and guidance, the first place to look; each of you should take independent advice if unsure about any part.

For an adult who wants someone they trust to handle their money and affairs while they can still decide for themselves — when abroad, in hospital or simply needing help. A deed in the form of section 10 of the Powers of Attorney Act 1971, signed in front of a witness. It stops working if you lose mental capacity; for that, make a lasting power of attorney through the Office of the Public Guardian, whose online service is the first place to look.

For a worker in England, Wales or Scotland with a problem at work that talking has not solved — treatment by a manager or colleague, workload, pay, bullying, a change imposed without agreement: a formal written grievance under the Acas Code of Practice, saying what happened and what you want, asking for a meeting without unreasonable delay and to bring a colleague or union representative. Acas's Code and guidance are free. Hand it in and email it.

For an employer and an employee in England, Wales or Scotland who agree that the employee will work partly or wholly from home: a signed variation of the contract setting out the pattern of days, the start date, equipment, any contribution to costs, workstation safety, data security, an optional trial period and how the arrangement can be reviewed or ended. Everything else in the contract stays the same. Signed by both; each keeps a copy.

For an employer and an employee in England, Wales or Scotland: an agreement that the employee keeps the employer's confidential information secret during and after the employment, keeps it secure and returns it on leaving. It states plainly what it cannot stop — whistleblowing, reporting a crime, the disclosures a victim of crime may make, speaking about harassment, discrimination or pay — and contains no non-compete or other restriction after the job ends. Signed by both.

For the driver or keeper of a vehicle given a council penalty charge notice (PCN) for parking in England or Wales who thinks it is wrong and has not yet received a Notice to Owner. The letter gives the ticket's details, the reasons it should be cancelled and the evidence. Councils generally hold the 50% discount while they consider a challenge made within 14 days. The council's free online challenge form does the same job; this letter suits post or email. Not for private car park tickets or police fines.

For a worker in England, Wales or Scotland with a disability or long-term health condition who needs changes at work — equipment, hours, duties, the workplace, how meetings are run: a letter asking the employer to make reasonable adjustments under section 20 of the Equality Act 2010, describing the difficulty at work (not a diagnosis) and the changes asked for, and offering a meeting or an occupational health referral. Access to Work, a free government scheme, can also help. Hand it in and email it. Sold blank, to complete by hand, as it holds health data DocMuse does not collect.

For a consumer in England or Wales who bought a used car from a dealer and found a fault. Under the Consumer Rights Act 2015 the car must be of satisfactory quality for its age, mileage and price, and as described. The letter describes the fault and asks for the remedy you choose: rejection and a full refund within 30 days of delivery, a repair or replacement, or, after a failed repair, a refund or a price reduction. It is a letter before claim: 14 days to reply, then the County Court. Not for a private sale.