Northern Ireland: templates and forms

For the registered keeper of a vehicle in Northern Ireland who has received a Notice to Owner for a parking penalty charge from the Department for Infrastructure or a council and wants it cancelled. The letter makes formal representations on a ground printed on the notice — for example that the contravention did not occur, or that the vehicle had been taken without consent — with the facts and the evidence. Send it within the time the notice gives; if it is rejected, the Northern Ireland Traffic Penalty Tribunal hears a free appeal.

For a private tenant in Northern Ireland who has not been given the tenancy information notice — the free notice of the main facts of the tenancy that a landlord must give within 28 days of the tenancy starting, and again within 28 days of a change. The letter asks for it within 14 days and names the next step: the district council, which enforces the rule and can give a landlord who does not comply a fixed penalty. Short, polite, and a dated record of when you asked.

For a consumer in Northern Ireland who bought a used car from a dealer and found a fault. Under the Consumer Rights Act 2015 the car must be of satisfactory quality for its age, mileage and price, and as described. The letter describes the fault and asks for the remedy you choose: rejection and a refund within 30 days of delivery, a repair or replacement, or, after a failed repair, a refund or a price reduction. It gives 14 days, then a claim in the county court — a small claim up to £5,000. Not for a private sale.

For a business in Northern Ireland ending a contract with a supplier, customer or other business, either on the notice the contract allows or because the other side has seriously broken it. The letter identifies the contract and the clause relied on, gives the end date, describes any breach, and records that payments due and surviving terms continue. Follow the contract’s notices clause on address, method and timing, and keep proof of delivery. Ending a contract for a breach that is not serious enough can itself be a breach, so take advice if unsure.

For a private individual in Northern Ireland owed money by another individual — an unrepaid loan, a share of a bill, money paid for something never handed over. The letter sets out the debt and gives 14 days to pay or reply, and says that otherwise you will make a small claim in the county court, which hears claims of up to £5,000, or bring proceedings in court for a larger sum. Northern Ireland has no fixed pre-action rule, but the letter shows the court that you asked for the money first. Send it by recorded delivery (Royal Mail Signed For), and by email.

For a parent in Northern Ireland whose child has been refused a place at a primary or post-primary school they applied for. An appeal against the Board of Governors' decision to the independent admissions appeal tribunal the Education Authority sets up: it names the decision and sets out why the school's published admissions criteria were not applied, or not applied correctly — the question the tribunal decides. Lodge it by the deadline in the Education Authority's letter, through EA Connect, on its paper form or as this letter, posted first class with the decision letter.

For a consumer in Northern Ireland whose complaint to a trader has got nowhere — a refund refused, a deposit kept, money owed for faulty goods or poor work. The letter sets out the claim and the amount, lists your documents, gives 14 days to pay or reply, and says that otherwise you will make a small claim in the county court, which hears claims of up to £5,000 and can be started online. Northern Ireland has no pre-action practice direction like England's, but the letter shows the court that you tried to settle first. Send it by email and by recorded delivery (Royal Mail Signed For).

For a consumer in Northern Ireland whose builder, decorator, garage, repairer or other service provider did the work badly or not as agreed. Under the Consumer Rights Act 2015 a trader must perform a service with reasonable care and skill; the letter asks for the work to be put right at the trader's cost or, where that is not possible, for a price reduction (sections 49, 55 and 56), and is your final letter before a small claim in the county court, with 14 days to reply. Send it by email and by recorded delivery (Royal Mail Signed For), with photos.

For a worker in Northern Ireland with a disability or long-term health condition who needs changes at work — equipment, hours, duties, the workplace, how meetings are run: a letter asking the employer to make reasonable adjustments under the Disability Discrimination Act 1995, which still applies in Northern Ireland, describing the difficulty at work (not a diagnosis) and the changes asked for, and offering a meeting or an occupational health referral. Access to Work (NI) can also help. Sold blank, to complete by hand, as it holds health data.

For an employee in Northern Ireland with 26 weeks' service who wants to change their hours, days or place of work — part-time, compressed hours, home or hybrid working: a dated written application under Article 112F of the Employment Rights (Northern Ireland) Order 1996, giving your present pattern, the change, when it should start and its likely effect on the business, and saying you have made no other request in the last 12 months. The employer must meet you within 28 days. Hand it in and email it.

For an employee in Northern Ireland whose employer, or former employer, has not given them their papers: one letter asking for any of missing pay statements (Article 40 of the Employment Rights (Northern Ireland) Order 1996), a P60 for a tax year, the P45 after leaving, and the written statement of employment particulars due within two months of starting (Article 33). Fill in only the lines you need; the others drop out. It gives 14 days and names the next steps: an industrial tribunal reference, and telling HMRC. Sent first class and by email.

For a private tenant in Northern Ireland who has received notice of a rent increase. Since 1 April 2025 the rent can rise only once in 12 months, by written notice at least three months ahead stating the date and the new rent (Articles 5D and 5E of the Private Tenancies (Northern Ireland) Order 2006). The letter tells the landlord why the notice does not meet those rules and that you will keep paying the current rent — or, if it does, asks the landlord to reconsider the amount. There is no cap on the amount. Sent by recorded delivery.

For a traveller in Northern Ireland whose package holiday — flights and hotel, or other travel services sold together — was not as booked: a different or poor hotel, missing services, a changed itinerary. Under the Package Travel and Linked Travel Arrangements Regulations 2018 the organiser is responsible for every part of the package and owes a price reduction and compensation for what went wrong. The letter claims them and is your final letter before a small claim in the county court, with 14 days to reply. Send it to the organiser by email and by recorded delivery (Royal Mail Signed For).

For anyone in Northern Ireland asked by a bank, employer, DVLA, a pension scheme or another organisation to confirm facts by statutory declaration — a lost document, living together, a name used or a family link. You write the facts in numbered paragraphs; the document adds the words the Statutory Declarations Act 1835 requires. You sign it in person before a solicitor, commissioner for oaths, notary public or justice of the peace; a commissioner’s fee is £5, plus £2 for each exhibit (SR 1993/418).

For a claimant in Northern Ireland who disagrees with a Department for Communities decision on Universal Credit, Personal Independence Payment, Employment and Support Allowance, Carer's Allowance or another benefit. A written request to look again at the decision, within one month of it, or later with your reasons: it names the decision, says why it is wrong, lists new evidence, asks for the evidence used and for a mandatory reconsideration notice, the step before an appeal to The Appeals Service. The journal and the phone line are free alternatives. Posted first class. Sold blank.

For a parent anywhere in the UK who wants a grandparent, a childminder, a friend or another adult to collect their child from school. A signed letter to the school naming each person allowed to collect the child, when the authorisation applies, and how they will prove who they are, which stays in force until you withdraw it in writing. Handed in at the school office. Many schools have their own collection form or app; use it first if yours does.

For the directors and shareholders of a private limited company in the UK deciding without a meeting: changing the articles or the name, approving a director's long service contract, or any other members' decision. The directors circulate the resolution as ordinary (more than half of the voting rights) or special (at least 75%), and each member signs to agree. It lapses after 28 days unless the articles say otherwise. A special resolution goes to Companies House within 15 days. It cannot be used to remove a director or an auditor.

For anyone whose request under the Freedom of Information Act 2000 — to a public authority in England, Wales or Northern Ireland, or a UK-wide body — was refused in whole or part, answered incompletely or not answered within 20 working days: a request for an internal review, giving your reasons and asking for the outcome within 20 working days, the step before a complaint to the Information Commission (the ICO). Send it by email within 40 working days of the reply. A Scottish public authority’s answer is reviewed under the Freedom of Information (Scotland) Act 2002 instead: use the Scottish requirement for review.

For a cardholder who paid by debit, credit or prepaid card and did not get what they paid for — goods never delivered, faulty or not as described, a trader gone bust, a promised refund not paid, or a wrong amount. The letter asks your card provider to raise a chargeback under the card scheme's rules. Chargeback is not a legal right and the scheme sets time limits, often 120 days, so send it quickly by email or secure message and by first class post.

For a customer who wants to close a current account with a bank or building society. Under regulation 51 of the Payment Services Regulations 2017 you can end a current account at any time, subject to a notice period of up to one month if your terms set one, and closing is free once the account has been open for six months. The letter asks the bank to close the account, cancel cards and payments, pay the remaining balance to another account and confirm the closure in writing. Most banks also close accounts free in the app, by phone or in a branch.

For the directors of a private limited company in the UK who are moving its registered office. The written resolution, signed by every director, records the new address, confirms that it is an appropriate address in the part of the UK where the company is registered, and names the director who will file the change. The change takes effect when Companies House registers it; form AD01 is filed online, without a fee, by the company itself. This is the decision for the company's records, not the filing.

For a sole trader, partnership or limited company in the UK billing a customer. The invoice has a unique number, the date, both parties, the goods or services, the total and the payment details; a VAT-registered business adds its VAT number, the time of supply, the rate and the VAT, as regulation 14 of the Value Added Tax Regulations 1995 requires. A company shows its registered name, and a sole trader using a business name shows their own name and an address too. A PDF sent by email is fine.

For a homeowner, tenant or landlord asked to confirm in writing that a person — a partner, grown-up child, relative or lodger — lives at the address, often for a bank account, a phone contract, a school or a GP registration. The UK has no residence certificate, so organisations ask for bills or statements, and some accept a letter like this; ask them first what they accept. The letter states since when the person has lived there and gives your contact details.

For a member who wants to end a gym membership, a club or a paid subscription. The notice ends the contract on the basis you choose — its own notice terms, the end of the minimum term, or the 14-day cancellation right for a contract made online or by phone — and asks the provider to take no payment after the last one due. The subscription rules of the Digital Markets, Competition and Consumers Act 2024 are not yet in force. Send it by the channel the contract names, or by email and first class post.