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Flight delay or cancellation compensation demand (Cyprus)

Why it matches: Your flight to Cyprus was cancelled at the last minute or you were refused boarding.

A passenger's written demand to an airline for the compensation of Regulation (EC) 261/2004, €250, €400 or €600 depending on distance, when a flight from Cyprus, or to Cyprus with a European airline, arrived three hours or more late, was cancelled without timely notice, or the passenger was denied boarding. It also claims meals, hotel or transport costs, asks for cash rather than vouchers, and warns of a complaint to the Department of Civil Aviation.

Flight delay or cancellation compensation claim (Greece)

Why it matches: The airline cancelled your flight at the last minute and offered you only a voucher.

The claim to an airline for compensation under Regulation (EC) No 261/2004 — 250, 400 or 600 euros per passenger, by distance — when a flight arrived three hours late or more, was cancelled without timely notice, or the passenger was denied boarding. It gives the flight and booking details, the other passengers, the expenses incurred and the IBAN, and asks for payment in money, not vouchers. It goes to the airline first; for flights from Greek airports, the next step is the Hellenic Civil Aviation Authority (ΑΠΑ), the Regulation's enforcement body.

Complaint to a package holiday organiser (Cyprus)

Why it matches: A flight or excursion in your package was cancelled or changed and you had to pay extra yourself.

A traveller's written claim against the organiser of a package holiday bought in Cyprus when the services were not as agreed: the hotel, flights, transfers or excursions. It relies on Law 186(I)/2017, under which the organiser answers for every service in the package, records the failures and when they were reported on the spot, and asks for a price reduction, compensation and the traveller's own costs, before the Consumer Protection Service.

Complaint about a package holiday (Greece)

Why it matches: Flights, transfers, meals or excursions on your package trip were not what had been agreed.

The complaint to the organiser of a package holiday bought in Greece when the services were not those agreed — accommodation, flights, transfers, meals, excursions. It sets out the booking, the travellers, what was wrong and when and to whom it was reported on the spot, and claims a price reduction, compensation and the costs the traveller paid to put right a fault the organiser did not fix within the reasonable time it was given (Presidential Decree 7/2018). The organiser answers for every service in the package, even those provided by others.

Cancelling a standing order or direct debit (Cyprus)

Why it matches: You want to tell your bank and the payee in writing that you are cancelling a direct debit.

A written cancellation, sent to a bank in Cyprus, of a standing order or a direct debit from your account. It names the account, the payee and the mandate or reference number, asks that nothing be debited from the date you set and that the cancellation be confirmed in writing, and is copied to the payee, because a direct debit mandate is cancelled with the payee too. An authorised direct debit can be refunded if asked within 8 weeks, and an unauthorised one within 13 months.

Resolution to apply to strike off a dormant company (Cyprus)

Why it matches: Your company in Cyprus has had no activity for a long time and you want it struck off.

The resolution by which a dormant Cypriot company asks the Registrar of Companies to strike it off the register under section 327 of the Companies Law, Cap. 113: the company's details, the date since which it has had no activity, a statement that it has no assets or debts and has met its obligations, who files the application, and the signatures. The Registrar publishes the coming strike-off in the Official Gazette, and the company is struck off three months later if no one objects. A company with assets or debts needs a liquidation by a licensed insolvency practitioner instead.

IKE partners' resolution approving the closing liquidation balance sheet (Greece)

Why it matches: The liquidation of your private company (IKE) in Greece is finished and you want it struck off the register.

The minutes by which the partners of a Greek private company (IKE) in liquidation approve the closing balance sheet and the liquidator's work, decide how what remains is shared, discharge the liquidator, name who keeps the books and ask for the company to be struck off. Without this approval the IKE is not deleted from GEMI, the Greek business register. It is taken at a meeting called on 8 days' notice or in minutes signed by every partner.

Card transaction dispute and chargeback request (Cyprus)

Why it matches: A shop charged your card twice, or keeps charging for a subscription you already cancelled.

A Cypriot cardholder's written request to the bank or card issuer disputing charges: a transaction the cardholder did not authorise, a purchase never delivered, a refund the merchant did not make, a double charge or a subscription already cancelled. It asks the issuer to recover the charge from the merchant's bank (a chargeback) and, for an unauthorised transaction, to refund by the next business day under Law 31(I)/2018, and warns of a referral to the Financial Ombudsman.

Request to close a bank account (Cyprus)

Why it matches: You are switching banks and want your cards cancelled and standing orders and direct debits stopped.

A written request from the account holder to a bank in Cyprus to end the account agreement and close a bank account. It gives the account's IBAN, the closing date and the account the balance goes to, and asks the bank to cancel the cards and end standing orders and direct debits, refund prepaid fees pro rata and confirm the closure in writing. The Payment Services Directive, in force in Cyprus through Law 31(I)/2018, lets a consumer end the agreement at any time, with at most one month's notice.

Mutual agreement to end employment (Cyprus)

Why it matches: An employee wants to leave early and you agree to end the contract together instead of serving notice.

The agreement by which an employer and an employee in Cyprus end the employment contract together, without a dismissal or a resignation. It sets the last working day, the pay and annual leave still owed, any agreed lump sum and when it is paid, the return of equipment, a certificate of employment and continuing confidentiality, with a settlement clause that leaves untouched any rights the law does not allow to be waived. It rests on the Contract Law, Cap. 149, which requires free consent.

Notice closing a bank account (Greece)

Why it matches: You have moved to another bank and want your old cards, standing orders and direct debits stopped.

The letter by which an account holder in Greece closes the account and ends the framework agreement with the bank: the account, the closing date, the account to receive the balance, cancelling cards, standing orders and direct debits, a pro-rata refund of fees paid in advance, and written confirmation. It rests on Law 4537/2018, which transposed the EU Payment Services Directive; the letter asks for closing on the date chosen or when the notice period in the contract ends, if that is later.

Complaint and termination of a phone or internet contract (Greece)

Why it matches: Your mobile, landline or internet service in Greece keeps failing and you want to complain and end the contract.

An out-of-court notice (εξώδικη δήλωση) in which a consumer in Greece sets out a complaint about a mobile, landline, internet or TV service and ends the contract. It relies on the rules of Law 4727/2020: an initial commitment of at most 24 months, termination after it with at most a month's notice, and termination free of charge when the provider changes the terms unilaterally. A court bailiff serves it, so the date from which the termination runs cannot be disputed. For money disputes the next step is Greece's consumer authority, not the telecoms regulator EETT.

Withdrawal from or termination of a gym contract (Greece)

Why it matches: You want to send your gym an out-of-court notice through a court bailiff to withdraw or end the contract.

An out-of-court notice (εξώδικη δήλωση) by which a consumer leaves a gym under the special rules of Greek ministerial decision Ζ1-1262/2007: withdrawal within 30 days of receiving the contract, or termination at any time. It asks for the money for the unused part of the programme back within 30 days — on termination after the first 30 days the gym may keep at most 2.5%, and only if the contract says so — and stops recurring charges. A court bailiff serves it, so the date is proven. A generic 'cancel with notice' letter would give all of this away.

Notice to the insurer of a vehicle transfer and claim for unearned premium (Greece)

The seller's letter to their motor insurer in Greece after the car's digital transfer. A Greek policy neither passes to the buyer nor needs cancelling: it lapses by law 30 days after ownership or possession of the car passes (art. 8(2) of Presidential Decree 237/1986), and the insurer must return the unearned premium for the rest of the period. The letter identifies the policy and the vehicle, gives the dates of handover and transfer with the gov.gr certificate, and asks for the refund to an IBAN and for written confirmation of when cover ended.

Tenant's out-of-court notice terminating a lease (Greece)

Why it matches: Your lease is coming to an end and you want to tell the landlord in writing that you are leaving and ask for your deposit.

The out-of-court notice (εξώδικη δήλωση) by which a tenant in Greece terminates a residential lease. Greek law gives a tenant no right to leave early, and one who leaves without cause owes rent to the end of the term; so the notice relies on the lease's early-exit clause, on serious cause (Civil Code 585, 588), on Article 609 for an open-ended lease after three years, or on the end of the agreed term, and otherwise stands as an offer to end the lease by agreement. It sets the end and handover dates, asks for the deposit back, and is served by a court bailiff, whose report proves what was said and when.

Telecoms complaint and contract termination (Cyprus)

Why it matches: Your mobile or broadband provider in Cyprus keeps letting you down and you want to complain and cancel.

A Cypriot subscriber's letter complaining to a mobile, landline, broadband or pay-TV provider and ending the contract: after the initial commitment period, because the provider changed the terms, because of repeated poor service, or early, with a request for a breakdown of any charge. It asks for billing to stop, arranges the return of equipment and warns of a referral to the Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR).

Revocation of an authorisation or power of attorney (Greece)

Why it matches: You gave someone in Greece an authorisation or power of attorney and now want to cancel it.

The out-of-court notice (εξώδικη δήλωση) by which someone in Greece revokes an authorisation or power of attorney they gave: it describes the authority, revokes it from service, asks for the original back and an account, and names the third parties being told. Under the Greek Civil Code the authority ends on a revocation declared to the agent or the third party (arts. 218–219), so proof matters: a court bailiff (δικαστικός επιμελητής) serves it, and the report of service proves content and date. A notarial power of attorney is revoked only by notarial deed (art. 220); the notice is then served together with the notary's deed.

Revoking a standing order or direct debit (Greece)

Why it matches: You want to cancel a standing order that sends money from your account every month.

The letter by which an account holder in Greece stops a standing order or a direct debit: the account, the payee, the mandate reference and the date the revocation takes effect. Under Law 4537/2018 a payment made after consent is withdrawn is unauthorised, and the bank refunds it. The letter works even if it arrives too late for the next debit: it then counts for all later ones. The contract with the supplier is not ended by it.

Ending a gym membership (Cyprus)

Why it matches: You want to cancel your gym membership in Cyprus and stop the card or direct debit payments.

A gym member's written notice in Cyprus ending the membership: under the contract's termination clause, at the end of the term without renewal, for health reasons or a move, because the gym no longer provides what was agreed, or by withdrawing within 14 days when the membership was bought online. It asks for card or direct debit charges to stop and for anything prepaid to be refunded, and refuses any penalty the contract does not clearly provide for.

Notice of withdrawal from an online or off-premises purchase (Greece)

Why it matches: A salesperson sold you something at your door or over the phone and you want to cancel the purchase.

The notice by which a consumer in Greece withdraws from a purchase made online, by phone or away from the shop, doorstep sales included, within 14 calendar days and without giving a reason (Law 2251/1994, art. 3ε). It goes further than the model form in the Act's annex: it identifies the order, asks for every payment back, standard delivery included, within 14 days, gives the IBAN for the refund and announces the return of the goods.

Open-ended residential lease (Cyprus)

Why it matches: You want a rolling tenancy agreement that either side can end by written notice.

A Cypriot lease of a home with no end date, running from month to month: the property, the rent and its adjustment, the deposit, bills, duties and the move-in and move-out records. Either side ends it by written notice, with the period you set, at the end of a calendar month. It records whether the home falls under the Rent Control Law of 1983, because then a tenant who stays after the tenancy ends becomes a statutory tenant and the landlord recovers possession only by court order.

Business-to-business services agreement (Cyprus)

Why it matches: You want a services agreement covering fees plus VAT, confidentiality, liability and how to end it.

An agreement between two businesses in Cyprus for the supply of services under the Contract Law, Cap. 149: the services and what is excluded, term, fee plus VAT, invoicing and payment terms, complaints and corrections, independent performance, confidentiality, intellectual property in the deliverables, a liability cap and termination. Late payment carries the interest (ECB reference rate plus eight points) and the €40 of Law 123(I)/2012. It has no non-compete, which section 27 of Cap. 149 makes void, with narrow exceptions, and it needs no stamp duty.

Agreement ending an employment contract by mutual consent (Greece)

Why it matches: You want a mutual termination agreement as proof when the end of the contract is declared in ERGANI.

The agreement by which a Greek employer and employee end the employment contract together on a date they choose: the last working day, the final settlement of pay, leave and bonuses, a lump sum if one is agreed, the return of equipment and the certificate of employment. No statute governs it: no form, reason or compensation is required, only a clear shared will — and the written agreement is what proves it when the end is declared in ERGANI II.

Request for a certificate of studies or a copy of a school-leaving certificate (Greece)

Why it matches: You lost the school-leaving certificate from your school in Greece and need a copy.

The request to a Greek school for a certificate of studies, a certificate of attendance or a copy of the school-leaving certificate (apolytirio): the graduate's details as the school keeps them (father's and mother's names, date of birth, name while at school), the year of graduation, the document wanted, the number of copies and the purpose. Graduates from the 2016–2017 school year on can get their apolytirio from gov.gr; this request serves older titles and certificates that are not there.