Ireland: templates and forms

For a customer in Ireland with a complaint about a bank, credit union, card provider, lender, pension or investment firm — a charge, a refused or wrong payment, poor service, a mistake or a mis-sold product. The letter is a formal complaint under the firm's complaints procedure: under the Central Bank's Consumer Protection Code a regulated firm acknowledges it, keeps you updated and gives a final response. If you are not satisfied, you can then go free to the Financial Services and Pensions Ombudsman (FSPO). Send it by email or by registered post (An Post).

For a driver in Ireland after a collision: one place to write down the other driver's name, address, vehicle and insurer, the time and place, what happened, the damage and the witnesses, while the details are fresh. Each driver keeps their own record and sends it to their insurer. It is not an admission of fault, and it does not replace a driver's duties under section 106 of the Road Traffic Act 1961 — to stop, give your details and, where required, report the accident to An Garda Síochána. Many insurers also give a free European Accident Statement form.

For a consumer in Ireland who bought goods or a service online, by phone or away from the trader's premises and has changed their mind. The notice cancels the contract within the cancellation period under sections 112 and 113 of the Consumer Rights Act 2022 — 14 days, or 30 days for a purchase made during an unsolicited visit to your home or on an excursion the trader organised — with no reason needed, and asks for a refund within 14 days. The model form the trader must give you, or the trader's own online form, does the same job free. Send it by registered post (An Post) or, where accepted, by email, and keep proof of sending.

For an employee in Ireland who has not been given payslips or the written terms of the job. The letter asks for the missing payslips (a written statement of pay and deductions is due with every payment of wages) and for the statement of terms (the core terms within five days of starting, the full statement within a month), within 14 days. If they do not come, the Workplace Relations Commission's inspectors enforce the rule on payslips, and a complaint about the statement of terms is made to the Commission, free and online. Hand it in or email it.

For anyone in Ireland who wants a relative, friend or carer to deal with their bank, energy or phone company, landlord or another organisation for them: a signed letter naming the person, the accounts or matter, and whether they may only discuss it and receive information or also give instructions. It lets the organisation share your personal data with them, and you can withdraw it at any time. Many organisations have their own free form; use that if they ask. It is not a power of attorney.

For an employee in Ireland who is too ill to work. The letter tells your employer when the absence began and how long you expect it to last, says you will send a medical certificate, asks for statutory sick pay (5 days a year in 2026 after 13 weeks' service) or the sick pay your contract gives if it is more, and gives a phone and email to reach you. It does not describe your illness. Email it, following any rule your employer has for calling in sick.

For a sole trader, partnership or company in Ireland billing a customer. The invoice has a number in your series, the date, both parties, the goods or services, the total and the payment details. A VAT-registered business adds its VAT number, the date of supply, the rate and the VAT, as regulation 20 of the Value-Added Tax Regulations 2010 requires, and the customer's VAT number where needed; a business that is not registered leaves those lines empty. A PDF sent by email is fine.

For a tenant and landlord or letting agent in Ireland at the end of a tenancy. It records who was present, the keys handed back, the final meter readings, the condition of each room compared with the check-in report, any point the tenant does not accept, and the tenant's new address for the deposit. Signing it confirms what it records but agrees no deduction from the deposit. If the tenant completes it alone, a copy with dated photos goes to the landlord the same day.

For anyone in Ireland asked by a bank, an insurer, an employer or a public body to confirm facts by statutory declaration — a lost document, a change of name, living together, an address. You write the facts in numbered paragraphs; the document adds the closing words and the attestation that the Statutory Declarations Act 1938 sets out, for the person who takes it to complete. You sign it in person before a commissioner for oaths, a notary public, a peace commissioner or a practising solicitor, with your passport or national identity card unless they know you. It cannot be signed electronically.

For an employee in Ireland, still working or already gone, who has not been paid wages, holiday pay, public holiday pay or pay for leave untaken on leaving. The letter sets out each sum and the total, recalls the Payment of Wages Act 1991 and the Organisation of Working Time Act 1997, and asks for payment within 14 days with a payslip. If you are not paid, the next step is a complaint to the Workplace Relations Commission, free and online, within six months. Hand it in or email it.

For an employee in Ireland who has decided to leave. The letter resigns from your job, states the notice your contract requires (at least one week by law once you have 13 weeks' service) and your last working day, asks for written confirmation, and asks that your final pay includes wages to the last day and pay for annual leave not taken. There is no P45 any more: your employer reports your leaving to Revenue. Hand it to your manager or email it, and keep a copy.

For anyone who wants to see the personal data a company, employer, landlord, hospital or public body in Ireland holds about them. The request, under Article 15 of the GDPR and the Data Protection Act 2018, asks for a copy of the data and what the law says comes with it, free of charge, within one month. Any clear request counts, and many organisations have a free online form or a privacy email address; this letter sets the request out in full, so you keep a record of what you asked and when.

For a parent or guardian in Ireland whose child has missed school. Section 18 of the Education (Welfare) Act 2000 asks you to tell the principal the reason for each absence, in the way the school's code of behaviour sets — often its app, its journal or a note. This short note gives the dates and the reason, in your own words, and the day you first told the school. Hand it in or scan and email it. Sold blank, to complete by hand, as the reason may be health data.

For anyone who wants records held by a government department, council, the HSE, a public hospital, university, An Garda Síochána or another FOI body in Ireland. A request under the Freedom of Information Act 2014, addressed to the body's FOI officer, describing the records and the form you want them in, and asking for a decision within four weeks. Making a request is free; many bodies also take requests by their own email or online form. Send it by email or by registered post (An Post).

For an employee in Ireland who will take unpaid parental leave for a child under 12 (16 if the child has a disability or long-term illness). The notice names the child and date of birth, the dates and number of weeks, and whether the leave is one continuous period or a pattern you ask the employer to agree to. Give it at least six weeks before the leave starts; you and your employer then sign a confirmation document at least four weeks before. Hand it in or email it.

For a private tenant in Ireland who has received a rent review notice. The reply sets out the notice's dates and amounts, the rules a review must meet (at most once in 12 months, at least 90 days' notice on the RTB's form, three comparable rents, and for a tenancy begun before 1 March 2026 a rise of no more than 2% a year or inflation if lower), and says whether you dispute it and why. A dispute must reach the RTB before the new rent takes effect or within 28 days of receiving the notice, whichever is later.