Moldova: templates and forms

For a consumer in Moldova who bought goods or a service online, by phone or away from the trader's premises and has changed their mind. The notice withdraws from the contract within the 14-day period under articles 1059 and 1060 of the Civil Code of the Republic of Moldova (no. 1107/2002), with no reason needed, and asks for a refund within 14 days. The standard form in Annex 6 to Law no. 1125/2002 implementing the Civil Code, or the trader's own online form, does the same job free. Send it through Poșta Moldovei by registered letter with acknowledgement of receipt, or by email where accepted, and keep proof of sending.

For a cardholder in Moldova disputing with the bank a payment they did not authorise — a lost or stolen card, or card details used without the holder's knowledge — and asking for an immediate refund under art. 56 of Law no. 114/2012 on payment services and electronic money. The bank must be told as soon as possible, and within 13 months of the date the account was debited at the latest, and answers in writing within 15 working days of receiving the complaint. Block the card first, by phone or in the bank's app. It is handed in at a branch for registration, or sent by email or by registered post.

For a traveller in Moldova whose package holiday was not as agreed. The letter asks the organiser for a price reduction and compensation under articles 1603 to 1608 of the Civil Code, with a total and 14 days to reply. Claims about a package are time-barred 2 years after the day the trip was to end under the contract (art. 1604 of the Civil Code). The State Inspectorate for the Supervision of Non-Food Products and Consumer Protection (ISSPNPC) takes consumers' petitions. Send it through Poșta Moldovei by registered letter with acknowledgement of receipt, or by email where accepted, and keep proof of sending.

For anyone who wants to see the personal data a company, employer, landlord, hospital or public body in Moldova holds about them. The request, under Law no. 195/2024 on personal data protection, in force since 23 August 2026, asks for a copy of the data and for information on how it is processed, with a reply within one month at most from receiving the request. Any clear request counts, and many organisations have an online form or a data protection email address; this letter keeps a record of what you asked and when.

The agreement by which the owner of a home in Moldova lets a relative, a friend or another person live there free of charge, under the Civil Code (arts 1234–1241): a fixed or open-ended term, the running costs the occupier pays, the return of the home and when the owner may take it back. It can include the owner's consent to registering the occupier's domicile or residence at the address. Signed by hand in two copies.

The record the landlord and tenant sign when a rented home in Moldova is handed over at the start of a lease: the state of each room, the furnishings, the electricity, gas, water and heating meter readings, the keys and the defects found, with what the landlord will fix. It is an annex to the lease and the proof of the home's condition at the start, against which wear and the deposit are judged at move-out. Signed in two copies.

The open-ended employment contract between an employer and an employee in Moldova, with the terms art. 49 of the Moldovan Labour Code requires in 2026: the parties with their IDNO and IDNP, the position, the start date, probation (at most six months), the place of work and duties, working time, at least 28 calendar days' leave, the salary in lei in figures and words, compensation, notice periods, training, and social and health insurance. It is signed in two copies, one for each party.

The fixed-term employment contract between an employer and an employee in Moldova, with the same art. 49 terms as an open-ended one and what sets it apart: the date or event on which it ends, within five years of the start (art. 54 of the Moldovan Labour Code), the ground from the closed list of art. 55 — such as replacing an absent employee, seasonal work or a specific task — and the shorter probation of art. 61. It is signed in two copies, one for each party.

The agreement by which the owner of a home in Moldova lets it to a private individual for a fixed term, under the Moldovan Civil Code (arts 1251–1287). It covers the rent and payment day, charges, the deposit and its return within 30 days, each side's duties, the handover record and, as you choose, the tenant's right to leave early with notice. A lease of a home must be in writing; it is signed by hand in two copies.

The decision of the sole member, or the resolution of the general meeting, by which a Moldovan limited liability company (SRL) appoints its administrator (Law no. 135/2007): the name and IDNP, the term of office, the start date, the pay and, where relevant, the removal of the previous administrator. A separate statement lets the new administrator accept, and it empowers someone to register the change with the Public Services Agency (ASP).

The notice by which the tenant of a home in Moldova tells the landlord they are leaving: with the three months' statutory notice on an open-ended lease (art. 1281 of the Civil Code), with the notice in the lease, without notice where the home endangers health, or at the end of the term so that it is not tacitly extended. The Civil Code's term for it is rezoluțiune. It sets the hand-back date and asks for the deposit back. Sent by registered post with acknowledgement of receipt.

The petition in which a consumer in Moldova reports to the State Inspectorate for the Supervision of Non-Food Products and Consumer Protection a trader who has breached their rights: the trader, the facts, what was tried with the trader and the result sought. It has what the Administrative Code requires: the name, an address for the answer, the object, the reasons and the signature. The answer is due within 30 days, extendable by at most 15. It is filed free through eDemocrație with an electronic signature, by registered post or at the registry.

The contract between two businesses in Moldova — companies or individual entrepreneurs, each with an IDNO — by which one provides services to the other: the scope and what is outside it, the term, the price in figures and in words, with VAT where due, the payment term, acceptance, the late-payment interest of art. 942 of the Moldovan Civil Code (the National Bank's base rate plus 9 points), liability and termination. It is signed in two copies, by hand or with a qualified electronic signature.

The complaint in which a household consumer in Moldova challenges, with the supplier, a bill, a meter reading, an interruption or the quality of an electricity, gas, water and sewerage or heating service: the place of supply, the customer number, the bill and reading in dispute and what is asked for. It is the first step before a petition to ANRE, the energy regulator, which examines it within 30 days. It is handed in for registration or sent by registered post with acknowledgement of receipt.

The notice in which a subscriber in Moldova ends a phone, internet or television contract with the provider and, where needed, complains about the service: the contract, the service, the end date, the reasons and the equipment to return. The contract ends on the chosen date or when the contract's own notice runs out, if that is later. If the provider does not resolve the complaint, the next step is ARCOM, the communications regulator. It is handed in for registration or sent by registered post.

The demand in which a creditor in Moldova asks the debtor, for the last time before going to court, to pay an overdue debt within 15 calendar days: the amount in figures and in words, what it is for and when it fell due, and late-payment interest under art. 942 of the Moldovan Civil Code. It announces an application for a court order (art. 345 of the Code of Civil Procedure) or a claim at the district court, and recalls the three-year limitation period. It is sent through Poșta Moldovei by registered letter with acknowledgement of receipt.

The agreement by which an employer and an employee in Moldova end an employment contract by mutual consent, on the date they choose, without notice (art. 82¹ of the Moldovan Labour Code). It fixes the last working day, payment of every sum due on the day of release, including compensation for untaken leave (art. 143), the documents the employee receives and, optionally, an agreed payment in lei, in figures and in words. Both parties sign it, in two copies.

The complaint by which a patient in Moldova raises the care they received with the head of the medical institution: what happened, when, who was involved and what they ask for. Law no. 263/2005 gives patients the right to challenge the actions of healthcare providers and to be told the outcome and the decision taken (arts 15–16). It is handed in at the institution's registry for a registration number, or sent by registered post with acknowledgement of receipt.

The claim of a person who suffered damage in a road accident in Moldova, to the at-fault driver's compulsory motor (RCA) insurer or, in direct settlement, to their own. It asks for the claim file to be opened, the list of documents in writing, the damage to be inspected within 5 working days and a decision with payment within 30 days of the claim when the claim file is complete (art. 20 of Law no. 106/2022), in the way of payment chosen. It is handed in for registration or sent by registered post with acknowledgement of receipt, alongside the insurer's uniform form.

The request by which anyone asks a public authority or institution in Moldova for information of public interest: documents, data, contracts, spending. Under Law no. 148/2023 no reason need be given, and the answer is due within 10 days of registration, extendable by at most 7 days with written notice (art. 19). It can be e-mailed without an electronic signature, posted, or handed in at the registry.

The contract by which one private individual in Moldova lends money to another: the parties with their IDNP, the amount in figures and in words, when and how it is handed over, the repayment date and schedule, the agreed interest (at most twice the CHIBOR rate, art. 1244 of the Moldovan Civil Code) or 0%, and late-payment interest under art. 942. The Civil Code requires written form for acts between individuals worth more than 1,000 lei (art. 321). It is signed by hand in two copies; when cash changes hands, the borrower signs the receipt slip at the end.

The written request by which an employee in Moldova resigns, under the Moldovan Labour Code. A resignation needs neither the employer's consent nor a reason: notice is 14 calendar days, counted from the day after the request is registered, or one month for the head of the unit, the deputies and the chief accountant (art. 85). The letter can also propose ending earlier by written agreement. It is handed in for registration or sent by registered post with acknowledgement of receipt.

The request by which an employee in Moldova asks the employer for paternity leave — up to 15 calendar days for each child, within 12 months of the birth (art. 124¹ of the Moldovan Labour Code, as amended by Law no. 156/2025) — or for partially paid childcare leave until the child turns three, which a parent, a grandparent, another relative caring for the child or the guardian may take (art. 124). A copy of the birth certificate goes with it; it is handed to the employer for registration.

The decision of the sole member, or the resolution of the general meeting, by which a Moldovan limited liability company (SRL) is dissolved and goes into voluntary liquidation (Civil Code arts 223–237, Law no. 135/2007). It designates the liquidator — a Moldovan citizen living in Moldova — and sets the pay, and lists the tasks: registration with the Public Services Agency (ASP), the notice in the Official Gazette, the two months for claims, the liquidation balance sheets, paying the debts, sharing out what remains and removal from the register. The liquidator files it with ASP.